[Hiring] Associate Project Delivery Lead @Thrive
Mar 25, 2025 - Thrive is hiring a remote Associate Project Delivery Lead. đź’¸ Salary: $65,000 - $75,000. đź“ŤLocation: USA.
Role Description
The Associate Project Delivery Lead is primarily responsible for planning, tracking, and managing customer projects. The associate level role will be responsible for customer projects that are smaller in size and complexity, including customer offboardings. Associates Leads will be trained on the Thrive project management process and have the opportunity to grow into a Lead role managing larger projects. The individual will serve as the main point of contact for customers and their technical resources (internal and external parties) throughout the project. The role requires the individual to drive projects to success through clear expectation setting, task management, and status updates. An Associate Project Delivery Lead will communicate with and organize Thrive internal resources including Engineers using project management software, checklists, and reports.
Responsibilities
- Transition clients on and off Thrive managed services
- Investigate customer project needs by working with account managers to understand project success criteria and technical requirements
- Lead projects by assigning tasks to Engineers and communicating statuses to customers through status update emails and meetings
- Ownership of the entire project life cycle
- Work with the Finance team to properly understand client account balance and invoicing needs
- Effectively communicate with client technical and non-technical staff by creating digestible project plans that organize tasks into appropriate phases
Qualifications
- Moderate experience in project management and professional services
- Skilled in managing project plans, creating timelines, and keeping all parties to task
- Interpersonal Skills - Strong Verbal and Written Communication, Conflict Resolution, Positive Attitude, Teamwork
- Understanding of cloud computing, networking, cyber security, and disaster recovery concepts
- Familiarity with Thrive technologies included but not limited to:
- Office 365
- Microsoft Server OS
- Private Cloud
- Public Cloud (Azure)
- Networking (Firewalls, Switching, Access Points)
- Disaster Recovery
- Backup technology
Preferred Requirements
- Project management certification (PMP, CAPM, Prince etc.)
- Experience using ServiceNow (or other project management software)
- Willingness to improve team process and contribute to team and company initiatives
Experience Requirements
- Mid Level
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
$65,000 - $75,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 25, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
