[Hiring] Pharmacy Innovation Project Manager @company

Role Description

This position is responsible for delivering multiple concurrent, and sometimes accelerated, Pharmacy Innovation projects and programs with quality, to plan, and budget, and in support of department strategy. In addition, conducts operational process analysis, process improvement identification, program refinement and recommendations, and executes action plans. The incumbent, working in partnership with internal and external partners, is responsible for all aspects of the project from initiation to post-implementation monitoring and maintenance. This role includes supporting ideation, solutioning, resourcing, program delivery, monitoring, and stakeholder communication.

Essential Accountabilities:

• Plans, directs, and coordinates matrixed team(s) activities to manage and implement assigned and interrelated Pharmacy Innovation projects and programs through the innovation cycles of ideation, assessment, delivery, and refinement.
• Supports MOB-related projects and initiatives determined by leadership that are internal to Pharmacy Innovation functions but may also have broader corporate involvement.
• Plans, schedules, monitors, and reports on activities related to Pharmacy Innovation projects and process improvement initiatives.
• Leads project team(s) in determining customer requirements and translating requirements into operational plans.
• Creates the Pharmacy Innovation project work plans and is responsible for their execution.
• Represents Pharmacy Innovation for project approval meetings, ensuring appropriate prioritization of assigned projects.
• Tracks and keeps current a log of the Pharmacy Innovation and Pharmacy Services pipeline initiatives and market developments.
• Acts independently to assess and monitor projects, including problem identification, developing potential solutions, implementing them, and evaluating outcomes.
• Educates and plans trainings for others throughout Pharmacy Services and other stakeholder functions.
• Acts as lead and contact, company-wide, for projects.
• Responsible for the creation and deployment of monitoring reports of the Pharmacy Innovation project portfolio.
• Enhances communication channels within and outside Pharmacy Innovation for key priorities and project work.
• Meets with management, sponsors, and project teams to review project scope/progress and resolve project issues.
• Establishes appropriate metrics for measuring key project criteria.
• Maintains currency on project management techniques through matrix relationships with various project management organizations.
• Fosters a positive environment of continuous process improvement.
• Monitors and reports on the progress of the resolution of high impact problems.
• Maintains high regard for member privacy in accordance with corporate privacy policies and procedures.
• Regular and reliable attendance is expected and required.
• Performs other functions as assigned by management.

Level II (in addition to Level I Accountabilities)

• Represents leadership of supported areas in decision-making responsibilities.
• Matrix manages cross-functional teams in delivering solutions.
• Determines, monitors, and reviews all project economics.
• Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations, and work requirements.
• Coaches and counsels members of cross-functional teams.
• Responsible for managing multiple project teams.
• Mentors and trains new staff within Pharmacy Innovation on Excellus methodology.
• Contributes suggestions and works independently to implement changes to project management methodology.

Level III (in addition to Level II Accountabilities)

• Serves as a change leader, developing and implementing strategies that will benefit LBS and the Health Plan.
• Works directly with senior management to determine impact of C-Suite work.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or relevant field.
• Minimum of five years demonstrated performance in healthcare administration, operational management, or other related area.
• Three years of Project Management experience.
• Demonstrated leadership skills.
• Demonstrated skills in developing and achieving project scope, costs, planning, and meeting project deliverables.
• Demonstrated skills in forming and fostering high performance, cross-functional teams.
• Highly Effective communicator.
• Demonstrated skills in quality principles, especially root cause analysis and problem solving.
• Very strong analytical and business process development skills.
• Strong organizational and multi-tasking skills.
• In-depth knowledge of application delivery, management structures, and reporting procedures.

Level II (in addition to Level I Qualifications)

• Five years Project Management experience.
• Three years of experience managing cross-functional teams.
• Experience in drafting both internal and external communications.
• Demonstrated experience in multiple project methodologies - waterfall, agile, SDLC, etc.
• Experience coaching and mentoring on process improvement and project management.
• Ability to apply process improvements to matrixed environments.

Level III (in addition to Level II Qualifications)

• Eight years Project Management experience, or combination of 5-6 years Project Management experience, plus PMP/PMI or comparable certification.
• Five years of experience managing cross-functional teams.
• Demonstrated experience communicating with senior management in various formats.
• Experience training individuals and teams on process improvement and project management.
• Ability to apply process improvement to large systems and matrixed environments.

Physical Requirements

• Ability to travel across the health plan service regions as needed.

Compensation Range(s)

• E3: $62,400 - $106,929
• E4: $65,346 - $117,622
• E5: $71,880 - $129,384