[Hiring] Outsourced Project Operations Manager @Iron Mountain

Role Description

Iron Mountain is seeking a dynamic and experienced Outsourced Project Operations Manager to join our Operations team. In this role, you will be responsible for leading multi-site physical move operations, maintaining complete chain-of-custody protocols, ensuring compliance with federal security and quality standards.

What You'll Do

• Lead End-to-End Project Execution & Governance:
  • Oversee projects from initiation to completion.
  • Ensure full lifecycle documentation, regular progress reporting, and adherence to master schedules, throughput targets, and operational SOPs.
• Drive Multi-Site Operational Execution:
  • Serve as the primary point of contact for clients and internal leadership.
  • Manage multi-site move operations, enforcing master schedules, and meeting throughput targets and SLAs.
• Build & Lead Operational Teams:
  • Assist in hiring, onboarding, and direct management of project team members and site leads.

Qualifications

• 5+ years of experience managing complex, end-to-end project operations, including team hiring, personnel management, and operational reporting.
• Strong knowledge of KPI tracking, SOP development and enforcement, chain-of-custody protocols, inventory reconciliation, Quality Control Plans (QCP), and federal security standards.
• Proven ability to manage multi-site projects, lead team members, maintain client relationships, and deliver structured project documentation and leadership updates.
• Project Management Professional (PMP) certification is required.
• Must be able to pass a Federal Clearance.

Benefits

• $125,000 base salary + 5% target annual bonus.
• Location: Remote in the United States.
• Full Health and Dental Benefits starting on the first day of employment.
• Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.
• Flexible paid time off and holidays to support work–life balance.
• Reasonably expected salary range: $107,500.00 - $143,300.00.