[Hiring] Off-Site Program Manager @Group SSI

Role Description

SSI Group is recruiting an experienced Off-Site Program Manager to oversee a three-person Administrative Support II team serving the Federal Highway Administration's Eastern Federal Lands Highway Division in Ashburn, Virginia. The PM is responsible for personnel supervision, performance quality, continuity of coverage, coordination with Government representatives and progress reporting. This is a limited-hours management assignment, not a full-time on-site PM position.

Key Responsibilities

• Supervise, coach, motivate and develop administrative support personnel to maintain quality and service standards.
• Address employee grievances, mediate workplace issues and implement corrective or disciplinary actions as appropriate.
• Coordinate with the Task Order Contracting Officer's Representative (TOCOR), alternates and office contacts regarding work assignments, schedules, workloads and issue resolution; attend meetings remotely or in person as needed.
• Lead monthly staff meetings to review work, priorities, performance concerns and improvement actions.
• Prepare and submit task-order progress reports.
• Coordinate coverage and qualified replacement personnel when an assigned employee will be absent for more than two business days, subject to required Government access approvals.
• Assist personnel with security documentation and timely onboarding actions; mentor staff in administrative tools and procedures.

Qualifications

• At least five years of demonstrated experience performing and leading administrative support personnel.
• At least five years of experience managing administrative personnel.
• High proficiency in Google Workspace (Docs, Sheets, Slides, Drive and Meet), cloud collaboration, reporting and data tracking.
• Experience with standard office applications, Adobe Acrobat, web browsers, conferencing tools, scheduling and automated administrative systems such as travel and timekeeping applications.
• Strong grammar, editing, document preparation and coaching skills; familiarity with the Government Style Manual.
• Demonstrated mediation, staff development and communication skills across organizational levels; ability to learn agency-specific software quickly and mentor staff.

Education

• Bachelor's degree in any discipline or post-secondary training is highly desired, but not required by the SOW.

Work Arrangement

The SOW identifies the PM as off-site and allows meetings in person, by telephone, Google Meet or Microsoft Teams. The solicitation allocates 24 PM hours per contract year; recruiters should not advertise this as a full-time role or promise a fixed weekly schedule. Local candidates are preferred, but on-site daily attendance is not required by the SOW.

Application Process

To apply to SSI Group: Submit a resume highlighting administrative personnel management, Google Workspace proficiency and federal or comparable regulated-environment support.