[Hiring] Marketplace Program & Technical Strategist @Scope Infotech

Role Description

The Program & Technical Strategy Senior Consultant is a specialized support leader responsible for enabling the design, scaling, and management of complex programs across Marketplace operations. This role integrates program management, fraud subject-matter expertise, Marketplace data analytics, technical problem-solving, and solution design with a strong technical background. It also requires strong Agile project leadership, risk analysis, dependency management, a strong understanding of upstream and downstream impacts to the Marketplace ecosystem, and the ability to communicate effectively with executives.

The ideal candidate brings deep experience with Marketplace systems, AWS-based architectures, and cross-functional delivery teams, enabling the development of high-quality technical solutions that address critical client challenges. Experience with Marketplace policy and regulatory frameworks is a valuable plus.

Qualifications

• 5+ years experience participating in the FFE.
• PMP preferred.
• Bachelor’s degree in Business Administration, Health Policy, Data Science, or a related field.
• Excellent written and verbal communication skills, with the ability to produce executive-level reports and position papers.
• Strong analytical skills with proficiency in interpreting complex data sets and performance metrics.
• Strong problem-solving abilities and a proactive, solution-oriented mindset.
• Ability to collaborate effectively with cross-functional teams, including technical and business stakeholders.
• Detail-oriented with experience maintaining comprehensive documentation.

Requirements

• Support lead in the design, scaling, and ongoing management of complex, cross-organizational Marketplace programs that align with executive priorities.
• Drive resilience, modernization, and continuous-improvement initiatives across Marketplace systems, guiding technical ADOs and cross-capability teams toward sustainable outcomes.
• Help shape program roadmaps, delivery structures that integrate technical, fraud, and policy considerations.
• Serve as a trusted fraud SME, informing Marketplace fraud operations, enrollment-integrity strategies, and decision-making.
• Advise leadership on fraud mitigation approaches, system impacts, and technical delivery considerations.
• Communicate fraud-related program updates during executive forums, ensuring clarity and alignment across stakeholders.
• Diagnose and resolve Marketplace technical issues using strong knowledge of AWS services, cloud-native architecture, Marketplace ecosystem, resilience patterns, monitoring pipelines, and deployment processes.
• Collaborate with engineering teams to turn program requirements into actionable solution designs and architectural improvements.
• Apply Agile PMP expertise to manage multi-team backlogs, dependencies, sprint execution, and delivery cadence across Marketplace programs.
• Strengthen organizational agility by facilitating roadmap alignment, enabling iterative delivery, and embedding continuous-discovery practices.
• Lead change-management activities that ensure new processes, technologies, and policies are understood, adopted, and sustained.
• Coordinate communication and collaboration across ADOs, Marketplace leadership, fraud teams, technical delivery teams, and policy partners.
• Translate complex technical and programmatic information into concise, actionable guidance for executives and non-technical stakeholders.
• Develop and deliver executive-ready reports—dashboards, risk summaries, fraud insights, readiness assessments, and solution recommendations.
• Support executive decision-making through structured analysis, data-driven insights, and clear evaluation of risks, impacts, and mitigation options.
• Apply working knowledge of Marketplace policy, regulatory requirements, and compliance frameworks to ensure program strategies remain aligned with CMS expectations.
• Partner with policy teams to interpret regulatory changes and incorporate them into program and technical planning.

Benefits

• Health Insurance (medical, dental, vision)
• Retirement Savings Plans (401K)
• Paid Time Off (Vacation, Sick Leave, Holidays)
• Employee Assistance Programs (EAP)
• Insurance (Life, Short/Long Term Disability, AD&D)
• Employee Referral Bonus