[Hiring] Manager, Project Management @CVS Health

Role Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Hiring preference given to candidates able to work Pacific Time Zone.

The Project Manager is responsible for directing all aspects of customer benefit plan implementation of Self-funded New Business Clients. In this position, you will work with all key internal and external stakeholders to proactively identify and address critical implementation issues ensuring customer expectations are consistently satisfied or exceeded.

What you will do:

• Lead the planning and execution of key organizational projects, ensuring consistent alignment with organizational goals, timelines, and budget constraints.
• Develop project plans and team member assignments, define specific deliverables and deadlines, and establish project milestones for the organization.
• Conduct project post-mortems to capture and apply lessons learned to identify areas for improvement and share process enhancements to optimize project management practices.
• Implement and enforce quality control processes to identify and resolve any deviations or deficiencies.
• Develop change management plans and strategies to minimize resistance and ensure successful adoption.
• Identify project risks and issues, develop risk mitigation strategies, and establish contingency plans.
• Prepare and deliver project progress reports, highlighting achievements, risks, and mitigation strategies.
• Direct individuals to manage multiple projects simultaneously, adjust priorities, and meet deadlines while maintaining the highest level of attention to detail.
• Coach junior colleagues in current project management techniques, processes, and responsibilities.

Qualifications

• 5 to 7 years of healthcare client-facing experience, including direct management of client relationships, issue resolution, and successful delivery of healthcare products, services, or implementation initiatives.
• Strong problem-solving skills with the ability to assess risks, recommend solutions, and drive issues to resolution within established timelines.
• Demonstrated ability to collaborate effectively across cross-functional teams.
• Proven execution and delivery skills, including prioritizing work, managing competing deadlines, coordinating cross-functional resources, and achieving established business objectives.
• Proficiency in Microsoft Office Suite (e.g., Excel, Word, PowerPoint, Outlook).

Requirements

• Comprehensive understanding and strong association with Aetna organizations representing products, services, administration, operations and systems.

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification. Equivalent work experience.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.

Company Description

Our people fuel our future. Our teams reflect the customers, patients, members, and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

The typical pay range for this role is: $54,300.00 - $159,120.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.

We anticipate the application window for this opening will close on: 11/22/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.