[Hiring] Manager, IT PMO @ConvergeOne

Role Description

The Manager, IT PMO is responsible for the high-quality and timely delivery of technology and business initiatives across the enterprise and reports into the central IT Project Management Office (PMO). This position manages a team of Portfolio and Project Managers responsible for delivering business enhancements through Agile methodologies as well as large-scale, complex programs involving internal teams and external vendors.

In addition to project and portfolio delivery responsibilities, this role is accountable for:

• Portfolio governance
• Cross-portfolio prioritization
• Budget management
• Annual Operating Plan (AOP) development
• Vendor spend oversight
• Executive stakeholder engagement

Success in this position requires:

• Adaptability
• Strong leadership
• Financial acumen
• Focus on continuous improvement
• Ability to build and retain a high-performing team

Responsibilities

• Leads a team of highly skilled Portfolio and Project Managers.
• Hires, develops, reviews, compensates, manages performance, promotes, and exits team members as appropriate.
• Enhances, audits, and enforces project and portfolio management methodologies, governance processes, and communication standards in partnership with the C1 IT PMO.
• Assumes responsibility for continuous improvement of delivery quality, operational efficiency, and organizational effectiveness.
• Ensures consistency of project execution, governance, reporting, and delivery practices across all portfolios.
• Supports and promotes the strategic objectives of the C1 IT PMO.
• Promotes knowledge sharing, professional development, and continuous learning.
• Identifies opportunities for process improvement, operational efficiency, and business value realization across portfolios.
• Establishes, monitors, and reports key portfolio, operational, financial, and delivery performance metrics.
• Leads cross-portfolio planning, dependency management, and prioritization to ensure resources and investments are aligned with enterprise strategic objectives.
• Facilitates governance boards, portfolio review committees, and executive steering committees to evaluate initiatives and manage competing priorities.
• Partners with business and IT leadership to prioritize initiatives, resolve resource conflicts, and align delivery roadmaps with strategic objectives.
• Builds and maintains strong relationships with executive stakeholders across the enterprise, serving as a trusted advisor on project delivery, portfolio health, investment decisions, and business outcomes.
• Drives effective stakeholder communication, ensuring transparency around portfolio performance, risks, dependencies, budget utilization, and achievement of strategic goals.
• Leads portfolio financial management, including annual budget planning, forecasting, spend tracking, and variance analysis.
• Develops and manages Annual Operating Plan (AOP) budgets across assigned portfolios.
• Oversees vendor spend management, ensuring budget adherence, invoice accuracy, contract compliance, and cost optimization.
• Partners with Finance and Procurement teams to support budgeting cycles, forecasting activities, business cases, and investment planning.
• Ensures compliance with financial controls, procurement policies, governance standards, and project funding requirements.
• Escalates and resolves cross-functional risks, issues, and dependencies impacting strategic initiatives.
• Engages in direct project and portfolio management as needed.
• Oversees strategic and special initiatives as assigned.
• Develops executive-level reporting, portfolio dashboards, and investment recommendations.
• Supports vendor evaluations, contract renewals, negotiations, and performance reviews.
• Develops business cases, ROI analyses, and funding recommendations to support project and portfolio investment decisions.
• Supports organizational change management and executive communications for key initiatives.

Qualifications

• 12+ years of experience in project management, portfolio management, PMO leadership, or related management roles.
• Bachelor’s degree and/or equivalent experience.
• Passion for project and portfolio management, operational excellence, and financial stewardship.
• Proven ability to analyze, develop, document, and optimize business processes.
• Demonstrated experience managing project, portfolio, and operational budgets.
• Experience developing and managing Annual Operating Plans (AOP), forecasts, and investment roadmaps.
• Experience overseeing vendor relationships and managing third-party spend.
• Demonstrated experience leading cross-functional and cross-portfolio prioritization within a complex enterprise environment.
• Proven ability to influence and align executive stakeholders across business and technology organizations.
• Strong understanding of project financial management, resource planning, portfolio governance, and investment prioritization.
• Excellent leadership and people management skills with the ability to motivate, coach, and develop teams.
• Excellent verbal, written, and presentation communication skills.
• Strong stakeholder management skills with experience partnering with senior executives, Finance, Procurement, and business leaders.
• Ability to foster collaboration and build relationships across all levels of the organization.
• Strong interpersonal skills including facilitation, negotiation, conflict resolution, and consensus building.
• Ability to drive consistency, accountability, and continuous improvement across teams and portfolios.
• Strong financial analysis, reporting, budgeting, and forecasting capabilities.
• Proficient with Microsoft Office, Microsoft Project Web, Smartsheet, and related project portfolio management tools.

Benefits

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
• Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
• RX Home Delivery
• HSA with Employer Contribution
• In-vitro Fertility (treatment coverage)
• Dental
• Vision (2 plans: 12-month and 24-month frames allowance)
• FSA Plans (Healthcare, Dependent Care and Limited Purpose)
• Pre-tax Commuter Plans
• Employer-paid Life Insurance
• Employer-paid Short + Term Disability
• Long Term Disability (2 plans: Employer-paid or optional Self-paid)
• Paid Parental Leave (4 weeks at 100%)
• Employee Assistance Plan
• Voluntary Life Insurance for team member, spouse and child
• Voluntary Accidental Death for team member and spouse
• Legal/ID Theft Plans
• TeleHealth
• Wellness via Omada Health (healthy living solution)
• Travel Assistance
• Business Travel Accident Coverage
• Medical for foreign travel coverage
• Employer-paid Pet Telehealth
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Volunteer Time Off
• 10 Holidays
• Summer Sizzle
• On Demand Pay (Daily Pay)