[Hiring] IT Project/Program Coordinator @Microserve

Role Description

The IT Project/Program Coordinator Level 3 provides coordination and administrative support for IT projects and programs, as well as the IT components of business initiatives. The role supports project delivery by:

• Coordinating activities
• Monitoring budgets and forecasts
• Maintaining project documentation
• Ensuring projects are completed safely, with quality, within budget and on schedule

Experience and Role Accountabilities:

• A minimum of seven (7) years of directly related experience working in complex IT project or program environments, or an equivalent combination of relevant experience and training
• Perform day-to-day project coordination activities, including:
  • Organizing meetings
  • Preparing agendas
  • Recording meeting minutes
  • Gathering information and compiling project status reports
• Assist Project Managers with financial administration, including:
  • Preparing accruals and forecasts
  • Gathering financial information
  • Monitoring budgets and actual expenditures
  • Tracking forecast revisions
  • Maintaining financial reports
• Coordinate project forecasting activities and support budget monitoring to help ensure project financial objectives are achieved
• Organize, upload and maintain project and program documentation within SharePoint and other document management systems, ensuring:
  • Proper version control
  • Accessibility
  • Information security
• Maintain project deliverables, records and documentation in accordance with established IT project delivery standards and practices
• Provide guidance and coordination support to other project coordinators by:
  • Researching issues
  • Developing recommendations
  • Presenting options
  • Resolving technical and administrative challenges
• Contribute to the standardization and continuous improvement of project coordination processes, procedures and practices
• Work collaboratively with Project Managers, technical teams, business stakeholders, vendors and other project resources to support successful project delivery

Qualifications

• Completion of a college-level program in Technology, Business, Communications or a related discipline
• Minimum seven (7) years of directly related project coordination experience in a complex IT project environment
• Good understanding of project management principles, methodologies and project delivery practices
• Advanced proficiency with Microsoft Office applications, including Word, Outlook, PowerPoint and SharePoint
• Advanced Microsoft Excel skills, including working with spreadsheets, financial tracking, budget monitoring and reporting
• Experience with project financial administration, including accruals, forecasts, budget tracking and expenditure reporting
• Strong organizational, time-management and coordination skills, with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills, with the ability to interact professionally with technical teams, management and business stakeholders
• Strong attention to detail and the ability to maintain accurate project documentation and records

Preferred Qualifications

• Experience working with third-party system integrators, external vendors and service providers
• Experience supporting large-scale IT projects or programs within complex enterprise environments
• Experience with project financial management, forecasting and budget administration
• Familiarity with enterprise document management systems and IT project delivery standards

Note

This is an opportunity with a Microserve client.