[Hiring] Installation Coordinator @Medline Industries, LP

Role Description

The Installation Coordinator is responsible for coordinating and managing all activities associated with dental equipment installation projects from contract award through project completion.

• Acts as the central point of coordination between customers, sales representatives, installation teams, contractors, designers, manufacturers, warehouses, logistics partners, and third-party trades.
• Ensures projects remain on schedule, equipment availability is confirmed, sites are installation-ready, required resources are coordinated, and customers receive proactive communication throughout the process.
• Owns the administrative and project coordination aspects of installation projects.
• Responsible for ensuring accurate project tracking, stakeholder communication, scheduling coordination, issue resolution, and project closeout.

Duties & Responsibilities

• Project Coordination
  • Coordinate installation projects from signed contract through project completion.
  • Track project milestones and ensure activities remain on schedule.
  • Maintain accurate project information and documentation in company systems.
  • Identify and escalate project risks, delays, or issues.
• Equipment & Logistics Coordination
  • Monitor equipment availability, delivery timelines, and receiving status.
  • Coordinate equipment shipments, deliveries, and mover requirements.
  • Work with internal teams to ensure equipment is available for scheduled installations.
• Customer & Stakeholder Communication
  • Act as the primary point of contact for customers throughout the installation process.
  • Communicate regularly with Equipment Sales Representatives, Installation Managers, contractors, designers, and customers.
  • Provide project updates and coordinate schedule changes when required.
• Site Readiness & Scheduling
  • Coordinate pre-installation site assessments with the Installation Team.
  • Verify site readiness prior to equipment delivery and installation.
  • Schedule installation resources, technicians, and third-party trades to meet project timelines.
  • Secure installation dates and coordinate all project logistics.
• Installation Support
  • Support installation teams by coordinating required resources, equipment, and information.
  • Assist with resolving issues that arise before, during, and after installation.
  • Coordinate follow-up visits and corrective actions when required.
• Project Closeout
  • Confirm project completion and update project records.
  • Coordinate customer training and project handoff activities as required.
  • Ensure deficiencies are documented, communicated, and resolved.
  • Obtain customer sign-off and complete project closeout documentation where applicable.
• Meetings & Reporting
  • Participate in regular project review meetings.
  • Provide updates on project status, equipment readiness, installation schedules, and outstanding issues.
  • Maintain installation schedules, project forecasts, and workflow reports.

Qualifications

• Post-secondary education in Business Administration, Operations, Logistics, Project Management or a related discipline preferred.
• Equivalent experience may be considered.
• 3+ years of experience in project coordination, installation coordination, construction coordination, service operations or logistics.
• Experience managing multiple projects simultaneously.
• Experience working with customers, vendors, and contractors.

Requirements

• The anticipated salary range for this position: $47,300.00 - $70,900.00 Annual.

Benefits

• Collaborative work environment with highly engaged employees.
• Market competitive compensation and benefits plan, including LTD & Insurance.
• RRSP with a company match.
• Annual Employee Appreciation Week.
• Paid vacation and personal days.
• Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being.
• Career growth and training programs.
• Open communication with Senior Leaders.
• Employee referral program.
• Recognition programs.
• Social activities.
• And much more…