[Hiring] Implementation Manager @Allied Solutions LLC

Role Description

The Implementation Manager’s role is to oversee and ensure the successful delivery of implementation projects by aligning project teams with business objectives. Implementation Managers are responsible for managing timelines, project teams, and stakeholder communication for multiple small to medium scale, moderately to highly complex implementations. Additionally, the Implementation Manager will work independently with moderate oversight, occasionally seeking guidance from senior team members for complex challenges. The focus of the Implementation Manager is on detailed planning, strict adherence to scope, maintaining schedules, managing risks, and facilitating communication to achieve the desired business outcomes. The Implementation Manager will also provide subject matter expertise to their respective product area, be proficient in technology concepts, and lend guidance to other Implementation Managers. Ultimately, the Implementation Manager ensures that project goals are met within the defined constraints.

Job Duties and Responsibilities

• Planning and Managing Implementation Scope
  • Effective project planning and scope management are crucial responsibilities.
  • Identify potential risks and issues and develop effective mitigation strategies.
  • Collaborate with stakeholders and teams to refine project scope, goals, and deliverables in line with business objectives.
  • Drives efforts to meet operational, functional, and business objectives within the team.
  • Leads specific components of smaller, less complex projects or manages streamlined processes.
  • Create a comprehensive project plan with a detailed schedule, breaking the implementation into manageable tasks.
  • Monitor implementation progress to ensure adherence to the schedule.
  • Engage regularly with stakeholders to align implementation goals with their expectations.
  • Ensure thorough documentation and communication of the approach, scope, and timeline.
• Leadership and Implementation Coordination
  • Lead implementation kickoffs, clearly communicating scope, objectives, timelines, and deliverables.
  • Clearly define roles and responsibilities for implementation project team members.
  • Manage collaboration between teams to maintain alignment with implementation objectives.
  • Effectively communicate with team members and cross-functional colleagues.
  • Drives process and procedure enhancements to improve team performance.
  • Monitor team performance against the implementation plan.
  • Identify and resolve team conflicts or bottlenecks.
  • Facilitate comprehensive lessons learned sessions at the conclusion of each implementation.
• Stakeholder Management
  • Identify key stakeholders, clients, and internal teams.
  • Create and implement a communication plan to keep stakeholders informed.
  • Engage stakeholders to clarify their requirements.
  • Communicate progress, challenges, and changes early and clearly.
  • Lead stakeholder meetings to discuss status, gather feedback, and address concerns.
  • Proactively resolve stakeholder issues to meet their needs.
• Risk Mitigation, Resolution of Issues or Blockers
  • Proactively identify, document, and address risks and issues throughout the implementation.
  • Keep stakeholders informed on risks and mitigation efforts.
  • Maintain an updated risk and issue log.
  • Foster a culture of open communication.
  • Tackles challenging problems that require evaluating multiple factors.
  • Document risks and resolutions, recording lessons learned.
• Communication Approach and Reporting
  • Define and implement objectives and key results to track implementation progress.
  • Create, update, and share regular status reports with stakeholders.
  • Organize meetings with stakeholders and team members.
  • Maintain accurate documentation, ensuring all plans and reports are current.
  • Keep stakeholders informed about implementation status and changes.
  • Provide regular updates to ensure alignment and transparency.
  • Track the completion of milestones and deliverables.
  • Collect data on implementation performance to evaluate overall progress.
  • Identify deviations from the implementation plan and develop corrective actions.

Qualifications

• High school diploma or GED.
• Bachelor’s degree in Project Management, Business Administration, Engineering, Information Technology, Finance, Communications or Marketing preferred.
• 5-7 years of work-related experience.
• Experience in leading and motivating teams.
• Skilled in effectively delegating tasks and enabling team members to take ownership.
• Proficient in managing/negotiating conflicts within teams and with stakeholders.
• Certified Associate in Project Management (CAPM) certification required within 6 months of hire.
• 1+ years of project management, or related, experience required.
• Project Management Professional Certification preferred.

Benefits

• Medical, dental, and vision insurance coverage.
• 100% company-paid life and disability coverage.
• 401k options with company match.
• Three weeks PTO by the end of the first year.
• Career growth opportunities for employees of all levels.
• Diverse business portfolio allowing broad career options.