[Hiring] HCM Implementation Project Manager @Thread HCM

Role Description

The HCM Implementation Project Manager implements the iSolved platform for our new clients and manages the 2 to 8-week process to deliver a personable and memorable new client experience. The mission of this role is to ensure full client and employee adoption of selected iSolved features by the end of the implementation process through consultative analysis, setup, and personalized training.

• Establishes, maintains, builds, and manages the initial client relationship at all levels.
• Guides the client in best practices along with extensive training in the iSolved platform.
• Displays strong project management experience and strong client management skills.
• Utilizes technology to drive HR efficiencies and best practices, including performance management, workflows, employee onboarding, and employee engagement practices.

Qualifications

• Bachelor's degree preferred.
• Previous implementation experience managing several clients and projects simultaneously.
• Strong attention to detail and highly organized.
• Previous HR industry or HR technology experience (a plus).
• Strong team player who thrives in a collaborative environment.
• Ability to adapt to a fast-paced, continually changing business and work environment while managing multiple priorities.
• Strong written and oral communication skills.
• Demonstrated ability to resolve issues and maintain strong client relationship skills.
• 2 years of prior HCM SaaS Implementation (preferred).

Requirements

• Deliver Wow: Strong repeated ability to go beyond for clients, partners, and other team members.
• Own it!: Ability to demonstrate ownership and resourcefulness to improve the overall client experience and internal processes.
• Make it Better: Embrace change enthusiastically and encourage it to stay ahead of the competition.
• Have Fun: Bring a positive and playful attitude each week to add to overall company culture.
• Attitude of Gratitude: Show a strong sense of gratitude and stewardship to clients, partners, and other team members.
• Pursue Growth: Aim to grow as individuals and as a company, embracing challenges to develop skill sets.

Physical Demands and Working Conditions

• Sedentary work: Exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
• Sedentary work involves sitting most of the time.
• Stooping, crouching, reaching, standing, and walking are occasionally required.
• Talking, hearing, and seeing with close visual acuity are frequently required.
• Keying data is repetitive motion and is frequently required.
• The position is not substantially exposed to adverse environmental conditions.
• Occasional exposure to other worksites that require personal protective equipment.

Thread is an Equal Opportunity Employer.