[Hiring] Event Technology Project Manager @Opus Agency

Role Description

The Event Technology & Registration Project Manager (platform delivery specialist) will serve as both a lead and consultant on small to medium scale in-person and/or digital events simultaneously. This role is responsible for project managing event registration and digital platforms, which includes:

• Working with clients and other stakeholders to build effective event technology experiences.
• Overseeing vendors and actively managing the attendee registration process.
• Managing the digital experiences of events in their entirety, either independently or as part of a team.
• Leading and supervising Opus employees filling event support roles on projects.
• Ensuring that planning schedules are met, budgets are balanced, and client needs are anticipated and exceeded.

This is a client-facing role, working directly alongside Opus Project Managers, Technical Architects, Configuration Specialists, and Attendee Support personnel to deliver unforgettable experiences for Fortune 100 & 500 corporate clientele.

Qualifications

• 5+ years of experience in a relevant role, with strong preference for experience in corporate events.
• Proven experience in registration management on events from discovery to execution.
• Preferred experience with event technology platforms such as RainFocus, Swoogo, Stova, Cvent, Eventbase, Airtable.
• Strong preference for existing RainFocus experience.
• Preferred experience with group housing, session content management and tools, and session scanning/lead retrieval management.
• Bachelor's degree from a four-year institution is preferred.

Requirements

• Serve as overall client-facing Event Technology project manager on small to mid-sized platform configuration projects for an Opus key account.
• Manage a high volume of concurrent event technology projects.
• Demonstrate proficiency in event platforms and tools; understand functionality, user experience, and troubleshooting.
• Act as the primary contact for clients, internal stakeholders, and vendors for event technology and registration workstreams.
• Develop and drive workback schedules by project for multiple concurrent projects.
• Participate in scoping discussions and translate client business objectives into scope documents.
• Brief, direct, and oversee configuration specialists in the building, configuration, and maintenance of event technology modules.
• Establish and adhere to platform setup standards, templates, and maintain governance requirements.
• Proactively identify scope creep, timeline risks, or technical bottlenecks; implement mitigation plans.
• Manage setup workflows and technical logistics for on-site deployments when required.
• Participate in internal trainings and creating resources; recommend process and resource improvements.

Benefits

• Full-time position.
• Opportunities for growth and development.
• Health & Dental Insurance (choice of plans).
• 100% Employer paid short-term disability and life insurance.
• Opportunity to elect additional life insurance and LTD insurance at employee expense.
• Paid parental leave.
• Opportunity to contribute pre-tax dollars to flexible spending accounts.
• 401(K) with employer match.
• Flexibility in work schedules.
• Generous time off.