[Hiring] Entry-Level Client Project Coordinator @Pace® Analytical Services

Role Description

Join us as a Client Project Coordinator, where you’ll provide critical administrative and coordination support to our Project Management team. In this on-site role, you’ll act as a liaison between project management and sample receiving/log-in to ensure smooth intake, setup, and execution of client work.

This is an entry level remote position but you must be within driving distance of the East Longmeadow, MA Lab. Looking for candidates with the New England area.

What You’ll Do:

• Oversee, review, complete, and process project management forms, documents, databases, and related information.
• Serve as a liaison for client project needs, providing guidance and recommended actions to internal Pace® teams to ensure successful project setup.
• Direct client calls and requests to the appropriate Project Manager for follow-up.
• Schedule and enter bottle orders into the container order system based on client sample needs.
• Review login dashboards and update information and confirmations as needed.
• Assist with project management and cross-functional initiatives, including budgets, timelines, materials, staffing, and project requirements.
• Interpret and apply department policies and procedures; assist with compliance to applicable laws, rules, and regulations with guidance as needed.
• Contribute to departmental efficiency by offering suggestions for improvements.
• Promote Pace’s mission through professional, courteous, and cooperative interactions with clients and coworkers.

Qualifications

• Bachelor’s degree in business administration, chemistry, biology, or a closely related field.
• One (1) year of customer service experience.
• Or an equivalent combination of education, training, and experience.
• Well-organized with strong attention to detail and task prioritization.

Benefits

• Comprehensive benefits program including competitive salaries.
• Medical, dental, and vision coverage.
• 401K retirement savings plan (100% vested immediately in the employer match).
• Life, disability, and voluntary benefits.
• Paid time off for holiday, sick, and vacation days.
• HSA and wellness program.
• Flexible spending accounts.
• Tuition reimbursement.
• Employee Assistance program.
• Parental leave.
• Optional legal coverage and ID theft protection.

Company Description

Pace® is committed to making the world a safer, healthier place. Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone.