[Hiring] Director, Program Management @Advanced Micro Devices, Inc

Role Description

We are seeking a Director, Customer Program Management – Data Center GPU to lead AMD's most strategic hyperscale and cloud customer engagements, driving successful deployment, adoption, and expansion of AMD datacenter GPU solutions. This highly visible individual contributor role serves as the executive program leader for a portfolio of AMD's largest customers, owning complex cross-functional initiatives spanning:

• Platform development
• Cluster deployment
• Performance optimization
• Production readiness
• Operational excellence

The Director will drive alignment across customer executive teams and AMD Business Development, Product Management, Engineering, Operations, and Support organizations to:

• Accelerate customer ramp
• Remove deployment barriers
• Maximize customer success
• Influence future product and platform strategies

This role requires exceptional leadership through influence, strong technical credibility, and the ability to navigate highly complex customer environments without direct organizational authority.

Qualifications

• Experienced customer-facing executive with a strong track record leading large-scale datacenter infrastructure programs involving hyperscalers, cloud service providers, AI infrastructure companies, and enterprise customers.
• Deep technical understanding of GPU-based computing environments.
• Exceptional program leadership, executive communication, and customer relationship skills.
• Thrives in ambiguous and fast-moving environments.
• Ability to build credibility with customer executives and engineering leaders alike.
• Experience leading deployment and operational programs for AI infrastructure, datacenter platforms, cloud services, or high-performance computing environments.

Requirements

• Serve as the executive program lead for AMD's largest and most strategic hyperscale, CSP, and AI infrastructure customer engagements.
• Own end-to-end customer success for complex datacenter GPU deployments.
• Build trusted relationships with senior customer stakeholders.
• Drive alignment across AMD Engineering, Product Management, Business Development, Sales, Operations, and Support organizations.
• Lead cross-functional planning, issue management, risk mitigation, executive reviews, and deployment readiness activities.
• Define and track key customer success metrics.
• Coordinate technical engagements supporting platform development, proof-of-concept activities, validation, performance tuning, software integration, cluster scaling, and production ramp.
• Serve as the voice of the customer within AMD.
• Lead executive-level incident response activities.
• Develop deployment best practices, governance frameworks, operational playbooks, and reporting mechanisms.
• Represent AMD in executive customer reviews, strategic planning sessions, industry forums, and key customer engagement activities.

Preferred Experience

• Relevant experience in customer program management, technical program management, engineering, product management, customer success, or related technical leadership roles.
• Experience leading large, customer-facing technical programs in datacenter infrastructure, AI/ML platforms, cloud computing, accelerated computing, or enterprise systems.
• Proven success working directly with hyperscalers, CSPs, AI infrastructure providers, OEMs, ODMs, and enterprise customers.
• Deep understanding of large-scale GPU deployments, AI training and inference environments, datacenter operations, server architectures, networking, storage, Linux, virtualization, containerization, and performance optimization.
• Experience driving complex programs from proof-of-concept through production deployment and operational scale.
• Strong executive presence with experience influencing customer and internal leadership teams without direct authority.
• Demonstrated ability to lead highly complex cross-functional initiatives.
• Experience defining and managing executive-level KPIs, deployment milestones, risk management processes, and operational reviews.
• Exceptional written, verbal, and executive communication skills.

Academic Credentials

• Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical discipline.
• Advanced degree preferred.

Location

• United States (Austin, TX; Santa Clara, CA; or flexible remote within the U.S.).
• Travel required to customer and partner locations.
• This role is not eligible for visa sponsorship.

Benefits

• AMD benefits at a glance.