[Hiring] Delivery Program Manager @Nexiva

Role Description

Client-facing project leadership role responsible for driving complex VML delivery initiatives tied to Adobe Experience Cloud implementations. This role manages project scope, planning, timelines, resources, customer communication, and delivery governance while partnering closely with technical implementation teams.

Key Responsibilities

• Act as lead consultant on customer engagements that may involve multiple project teams across VML, customer, and partner organizations.
• Clearly understand and communicate customer requirements, integration points, and statement-of-work expectations.
• Oversee project delivery, scope management, change requests, deliverables, milestones, resources, and estimated costs.
• Manage day-to-day project administration from inception through closure.
• Forecast revenue, profitability, margins, resource utilization, and project financials across engagements.
• Maintain regular communication with customers and internal teams while proactively managing expectations.
• Capture lessons learned, best practices, and post-mortem insights to improve the consulting practice.
• Coordinate escalations across sales, services, product, and delivery teams.
• Identify partnership or add-on sales opportunities where appropriate.

Qualifications

• 8+ years Project/Program Management experience.
• Previous consulting experience required.
• Experience managing Adobe Experience Cloud implementations.
• Preference for AEM and Adobe Experience Platform (AEP).
• Enterprise client-facing consulting experience.
• Revenue forecasting, resource management, and project governance.
• Agile/Scrum background preferred.
• PMP, ScrumMaster, Agile, or PRINCE2 certifications highly desired.
• Workfront and Microsoft Dynamics experience preferred.
• Travel up to 60%.

Requirements

• Experience with one or more Adobe Experience Cloud solutions, with AEM and AEP highly preferred.
• Project management experience delivering enterprise-scale web applications or analytics implementations.
• Client-facing consulting project management experience.
• Strong verbal, presentation, and written communication skills.
• Excellent problem-solving, conflict resolution, and negotiation skills.
• Ability to interact with client managers, directors, VPs, CMOs, and CXOs.
• Experience managing virtual teams and coordinating complex projects.
• Understanding of custom software development processes and engagement methodologies.
• Agile delivery experience preferred.
• PMP, Agile, Certified ScrumMaster, PRINCE2, or equivalent certification highly desired.
• Prior experience with Microsoft Dynamics and Workfront highly desired.
• Ability to travel as needed.

Ideal Candidate

• Senior PMs who have delivered large-scale Adobe implementation programs and managed executive-level stakeholders.
• Experienced delivery leaders who can manage ambiguity, keep enterprise programs moving, and communicate effectively with both technical and executive audiences.