[Hiring] Delivery Manager @Oxford Global Resources

Role Description

Join our team and experience how we lead with passion, positivity, and accountability to deliver the Right Talent. Right Now. We create an environment where you can think big, have fun and truly make a difference.

Oxford is looking for a Delivery Manager to run client engagements as part of a delivery pod. Delivery is organized into pods, three in the US and one in the EU, and engagements belong to the pod rather than to any one person. The Delivery Lead assigns work across the pod based on capacity and skill fit. You will take on engagements from the pod’s shared book, in any category, either as the point of contact or in a supporting role, and manage each one from kickoff through closeout.

The role is built around team-driven success:

• Support an engagement actively, contributing to its success.
• Keep your backup informed when serving as point of contact.
• Attend the daily standup and keep the Delivery Lead current on engagement status and blockers.
• Maintain the review cadence appropriate to each engagement’s category.
• Communicate deliverable quality and timeliness against contract and client expectations.
• Track time, expenses, and budget consumption against each engagement’s budget.
• Coordinate consultant onboarding and offboarding, and engagement team training activities.
• Identify change orders and route them to the pod’s Delivery Coordinator.
• Keep engagement status, kickoffs, and check-ins current in Monday.com and documented to the OneNote standard.
• Participate in the Community of Practice.

Qualifications

• 3+ years managing client engagements, ideally in staffing, consulting, or professional services.
• Experience running engagements from kickoff through reporting and closeout.
• Experience tracking time, expenses, and budget, and spotting scope changes that need a change order.
• Strong written and verbal communication with clients, consultants, and internal teams.
• Strong organization, with the ability to manage several engagements at once and back up teammates.

Requirements

• Engagements meet the delivery standard regardless of which pod member is working them.
• Support on an engagement strengthens it through coverage, continuity, and a second set of eyes.
• Individual workload stays within the capacity model’s expected range.
• Reporting is delivered on cadence, with no client-facing surprises.
• Change orders are routed promptly instead of handled informally.

Benefits

• Health, dental, and vision coverage.
• Flexible Spending Account (FSA).
• 401(k).
• Health Reimbursement Account (HRA).
• Health Savings Account (HSA).
• Life insurance.
• Disability insurance.
• Paid parental leave.
• Holiday pay.
• Vacation and sick time.