[Hiring] Product Delivery Specialist @Motive

Role Description

We're shipping fast: new site tools, platform features and fixes reach hundreds of dealer sites every month. As Product Owner, you'll make sure every release is tested, ready and delivered, and that nothing stalls between engineering and the teams who launch and support dealer sites. You'll work with engineering, implementation, account managers and support to turn problems into clear tickets and see them through to done.

• Define what "ready" means for every release: acceptance criteria, documentation, a support briefing and a rollout plan
• Own user acceptance testing after each release
• Work with engineering to expand automated QA checks as new issues surface
• Turn feedback from implementation, account management and support into clear, prioritized tickets
• Track open tickets to completion and follow up when work stalls
• Publish release notes for internal teams and keep training content current

Qualifications

• 2 - 4 years of experience in product ownership, product operations, QA or technical project management, ideally at a SaaS company
• Able to write clear tickets and test plans that engineers and teammates can follow
• Comfortable testing in the browser: dev tools, staging vs. live, forms, redirects and analytics tags
• Highly organized, with strong follow-through across many open items
• Comfortable with Linear or similar project tracking tools
• Automotive, dealership website or OEM program experience is a plus

Benefits

• Motive pays 100% of health, dental and vision premiums for employees and 50% for dependents.

Company Description

Motive is the fastest-growing website provider for dealerships. Shopping for a vehicle is hard, and a better online experience can make it great. We serve a growing number of dealers through direct partnerships with nearly every OEM brand.