[Hiring] Delivery Manager @Decypher

Role Description

Join Decypher and make a direct impact on the health and readiness of America’s service members, veterans, and their families. The Delivery Manager is responsible for the successful operations of assigned projects/accounts and serves as first line leader and representative of Decypher with our clients and partners.

• Manages the execution of contracts, including staffing, onboarding and orienting new hires.
• Represents Decypher at customer meetings (taking minutes, if required) and makes required site visits.
• Ensures all deliverables covered under the PWS are met.
• Responsible for the performance of the projects they manage.
• Consults with the Operations Business Director to identify and evaluate new opportunities.
• Develops relationships and understanding capabilities of teaming partners.
• Assists in pricing self-generated opportunities using local market or contract intelligence.
• Establishes and maintains senior-level client relationships.
• Understands client needs, constraints, and challenges, and proposes solutions.
• Represents the company at industry events, conferences, forums, and job fairs.
• Models high standards of integrity and professionalism.
• Maintains clean, business appropriate professional appearance standards.

Qualifications

• Bachelor's degree in business, finance, or related quantitative field.
• Minimum 5 years of experience in sales or business development, preferably in a government contracting (services) and/or healthcare environment.
• At least 5 years of experience leading teams in a matrixed reporting environment.
• Familiar with servant leadership; Agile skills a plus.
• Intermediate MS Excel skills.
• Excellent communication and persuasion skills; comfortable with group and public speaking.
• Able to adjust priorities in real time to adapt to changing circumstances.
• Able to gracefully accept constructive feedback when necessary.
• Comfortable with modern office technology (MSO365, timekeeping, etc.).
• Willing to travel to customer sites as needed.

Requirements

• Engages and collaborates with Recruiting and Credentialing on staffing requirements.
• Coordinates with Recruiting and Human Resources regarding new hire start dates, equipment, and system access needs.
• Ensures that employees maintain the standards set by the client and Decypher.
• Responsible for making sure employees accurately record time worked daily.
• Reports all workplace safety, potential work-related injury and illness incidents, or complaints of harassment or discrimination to Ops Leadership and Human Resources immediately.

Benefits

• Compensation: $135,000 to $150,000 plus benefits.
• Salary information is a general guideline only; factors include scope and responsibilities, candidate's work experience, education/training, and market considerations.

Company Description

Decypher partners with the Defense Health Agency and other customers to deliver professional services, technology, and management solutions. Our mission is to provide and support quality care for our veterans, servicemembers, and their families, across the United States.