[Hiring] Delivery Manager @WhiteTech

Role Description

As a Delivery Manager, you will be responsible for turning product and business priorities into predictable, high-quality delivery. You will own the delivery strategy across key initiatives, ensuring teams remain focused on business outcomes, clear priorities, and measurable results.

• Lead cross-functional teams of engineers, project managers, QA professionals, and security specialists.
• Set clear expectations, drive accountability, and remove obstacles that impact delivery.
• Work closely with business and product stakeholders to translate strategic goals into executable plans.
• Manage dependencies and risks, ensuring commitments are delivered on time and to the expected standard.
• Continuously improve the way products are delivered - from planning and prioritization to execution, release, and post-delivery optimization.
• Use understanding of software development lifecycle, CI/CD, and engineering practices to make delivery more efficient, predictable, and scalable.
• Build strong delivery discipline, maintaining focus on the highest-value initiatives, and consistently turning plans into tangible business results.

Qualifications

• 5+ years of experience in delivery, program, project, or product operations roles within a technology or FinTech environment.
• Proven track record of delivering complex, cross-functional technology products and initiatives from planning through release.
• Strong business mindset with the ability to connect product and technology delivery with business goals and measurable outcomes.
• Experience owning delivery strategy, priorities, timelines, dependencies, risks, and stakeholder expectations across multiple initiatives.
• Strong leadership skills with the ability to set clear expectations, drive accountability, and keep teams focused on results.
• Experience managing cross-functional teams, including Engineering, Product, QA, Security, and other business functions.
• Ability to turn strategic objectives into clear execution plans, milestones, and measurable delivery targets.
• Strong decision-making and problem-solving skills, with a proactive approach to identifying and removing delivery blockers.
• Practical understanding of AI and emerging technologies, with the ability to identify opportunities to use AI to improve product delivery, team productivity, automation, and decision-making.
• Experience introducing or driving AI-powered tools and workflows within technology or product teams is a strong advantage.

Requirements

• Oversee process documentation, implementation, and continuous optimization.
• Lead change management initiatives and ensure process quality assurance.
• Manage and improve SDLC efficiency, quality, and performance.
• Ensure client satisfaction across cost, budget, timelines, and quality metrics.
• Serve as the primary escalation point for clients concerning roadmaps, release schedules, delivery issues, delays, and budget concerns.
• Supervise business analysis and design functions, ensuring measurable effectiveness.
• Take full ownership of the Service Desk function: Improve client satisfaction, reduce bug resolution time, enhance issue response quality, implement efficient root cause analysis and resolution processes.
• Oversee internal SaaS/white-label product development with full responsibility for quality and budget control.
• Lead resource management and capacity planning across all IT functions.
• Ensure effective onboarding, performance tracking, and upskilling across engineering and delivery teams.
• Manage the full lifecycle of project management talent: hiring, onboarding, evaluation, and replacement.
• Drive cost-effective, timely, and high-quality delivery across all functional and non-functional requirements.
• Ensure development team composition aligns with skill and seniority requirements.
• Promote a performance-based, results-driven culture across all delivery units.
• Partner with security leadership to ensure compliance with standards without disrupting delivery timelines.

Benefits

• Competitive compensation package (commensurate with your experience).
• 19 business days of flexible Paid Time Off (PTO).
• Fully remote work with flexible hours (within the CET time zone) from any location of your choice.
• Values-driven culture with a friendly and supportive work environment.
• Opportunity to regularly participate in conferences and community events as both a participant and contributor.
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency.
• Embrace the opportunity to develop your skills in a cutting-edge fintech environment.