[Hiring] Delivery Manager @3Cloud

Role Description

Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!

This is a remote-based role in a US-based location only. Travel up to 20%.

The Delivery Manager in Delivery Management is responsible for coordinating delivery across multiple projects or workstreams, ensuring consistency, predictability, and strong client outcomes. At this level, you operate as a delivery orchestrator — setting the cadence and standards that Lead Project Managers and their teams execute against, and stepping in directly when complex risks, dependencies, or client conversations require it.

Building on the execution focus of a Lead Project Manager, the Delivery Manager broadens scope from a single engagement to multi-project / multi-workstream coordination. You mentor Lead PMs and delivery teams, drive delivery governance across engagements, contribute consultatively to client outcomes, and help shape the standards and methodologies used across the Delivery Management community.

Responsibilities

• Delivery Leadership:
  • Own delivery health across multiple concurrent engagements, ensuring consistent execution, predictable reporting, and effective management of cross-team dependencies and risks.
  • Own delivery across multiple concurrent engagements or workstreams.
  • Ensure consistency in delivery execution and reporting across teams.
  • Manage cross-team dependencies, risks, and escalations to keep delivery on track.
  • Assess parallel or competing change initiatives that may cause change saturation, and develop strategies to minimize delivery risk.
• Team & Capability Development:
  • Grow the capability of the delivery organization by mentoring Lead Project Managers and delivery teams, and by helping shape the standards that the broader Delivery Management community operates against.
  • Mentor Lead Project Managers and delivery teams on delivery practices and client engagement.
  • Model servant leadership and provide frequent, honest feedback that helps team members grow.
  • Contribute to community leadership and the development of delivery standards across the practice.
  • Establish clear performance standards aligned to outcomes, recognize strong performance, and address performance gaps through structured, outcome-focused conversations.
• Agile & Methodology:
  • Bring judgment to selecting and applying the right delivery methodology for each engagement, and continuously raise the bar on delivery efficiency and process maturity.
  • Assess and apply appropriate delivery methodologies (Agile, Waterfall, hybrid) based on engagement context.
  • Drive process improvement and delivery efficiency across teams and engagements.
• Client Engagement:
  • Act as a consultative partner and internal advocate for clients, providing strategic guidance, aligning stakeholders, and resolving conflict to keep delivery and client outcomes in lockstep across multiple engagements.
  • Provide strategic, consultative guidance to clients, leveraging industry experience and best practices to help them achieve their business objectives.
  • Advocate for clients internally, ensuring their needs and concerns are addressed effectively by cross-functional teams such as sales, operations, and support.
  • Support stakeholder alignment and lead conflict resolution across client and internal teams.
• Pre-Sales:
  • Contribute to growth by supporting scoping, estimation, and delivery planning for new and expanding engagements.
  • Support scoping, estimation, and delivery planning during pre-sales activities.
  • Partner with account and solution teams to ensure delivery readiness at engagement kickoff.

Qualifications

• 5–7 years of consulting or delivery experience.
• 5–7 years of Agile / delivery methodology experience.
• Proven ability to lead multiple teams or projects simultaneously.
• Strong delivery governance and risk management experience.

Requirements

• Preferred:
  • Bachelor's degree.
  • Certifications across the Agile or PMP spectrum.
  • Scaled Agile (SAFe) experience and/or RTE-level certification.
  • Experience with Azure DevOps, Jira, or similar work-management tools.
  • Experience in pre-sales or account support activities.
  • Experience managing delivery financials (budgets, margin, forecasts).
  • Exposure to enterprise delivery environments.

Benefits

• Flexible work location with a virtual first approach to work!
• 401(K) with match up to 50% of your 6% contributions of eligible pay.
• Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days.
• Two medical plan options to allow you the choice to elect what works best for you!
• Option for vision and dental coverage.
• 100% employer paid coverage for life and disability insurance.
• Paid leave for birth parents and non-birth parents.
• Option for Healthcare FSA, HSA, and Dependent Care FSA.
• $67.00 monthly tech and home office allowance.
• Utilization and/or discretionary bonus eligibility based on role.
• Employee Assistance Program to help with everyday challenges.