[Hiring] Delivery Director @3Cloud

Role Description

Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!

This is a remote-based role in a US-based location only. Travel up to 20%.

The Delivery Director in Delivery Management leads delivery across a portfolio of engagements, owning client relationships, delivery performance, and financial outcomes. At this level, you are accountable for the health of an entire book of business — protecting margin and revenue while ensuring delivery consistency, executive client confidence, and the long-term growth of the accounts you oversee.

Building on the program leadership of the Senior Delivery Manager, the Delivery Director leads leaders — guiding Senior Delivery Managers and Delivery Managers, setting delivery strategy and governance across the portfolio, and partnering with sales and account leadership to grow accounts. You operate as an executive-level client partner, influencing strategy, investment decisions, and the outcomes that define the long-term relationship.

Responsibilities

• Portfolio Leadership
  • Own delivery across a portfolio of accounts or programs.
  • Drive delivery strategy, prioritization, and governance across the portfolio.
  • Lead strategic internal and client initiatives that contribute to revenue growth and delivery maturity.
• Client & Executive Engagement
  • Serve as an executive-level client partner across the portfolio (C-suite, SVP, VP).
  • Influence client outcomes, strategy, and investment decisions through consultative guidance.
  • Invest in client relationships to embed trust and identify recommendations that increase business value.
• Financial Ownership
  • Drive portfolio-level financial performance, including revenue, margin, and forecast accuracy.
  • Align delivery decisions and resourcing with business objectives and account strategy.
  • Support negotiation of Statements of Work, Change Orders, and third-party vendor arrangements as needed.
• Leadership
  • Lead Senior Delivery Managers and Delivery Managers; provide people management, mentorship, and peer advisory.
  • Drive accountability and excellence across teams through frequent, honest feedback and servant leadership.
  • Serve as the senior point of escalation for delivery leaders across the portfolio.
  • Identify the need for and build or drive new Delivery Management communities, committees, and standards.
  • Own medium- to long-term workforce, capability, and capacity planning across the portfolio, anticipating future skill needs and partnering with leadership on hiring and succession decisions.
• Growth & Pre-Sales
  • Lead pursuit strategy and deal support for the portfolio.
  • Partner with sales and account leadership to grow accounts and drive expansion.
  • Contribute significantly to pre-sales pursuits, including delivery approach, estimation, and risk shaping.

Track Variants

• Project Delivery Track (PMO)
  • Scope: Portfolio of accounts or programs spanning the practice, not aligned to a single market.
  • Leadership focus: Delivery health, governance, and consistency across a diverse cross-account portfolio.
  • Growth role: Supports pursuits and ensures delivery readiness; partners with sales rather than owning bookings targets.
  • Financial lens: Margin, forecast accuracy, delivery cost-to-serve, and portfolio governance KPIs.
  • Standards role: Owns and contributes to enterprise delivery standards used by all delivery leaders.
• Market Delivery Track (MDU)
  • Scope: Portfolio of accounts within a specific Market Delivery Unit (MDU), aligned to a defined industry or market.
  • Leadership focus: Delivery health and market-anchored client posture within the MDU; brand of the MDU in the client base.
  • Growth role: Owns pursuit strategy and account growth tied to the MDU's bookings and revenue plan.
  • Financial lens: Bookings, revenue, margin, utilization, and MDU P&L contribution.
  • Standards role: Adapts enterprise delivery standards to the MDU's market context and contributes back to the broader Delivery Management practice.

Qualifications

• 10+ years of consulting, program, or delivery leadership experience.
• Proven ability to lead portfolios or large programs across multiple teams and engagements.
• Strong executive stakeholder management at the C-suite, SVP, and VP level.
• Experience driving delivery outcomes, governance, and accountability across leaders.

Preferred

• Bachelor's degree.
• Experience owning financial targets (margin, revenue, forecast).
• Experience leading pursuits, account growth, and strategic deal support.
• Broad certification mix across the Agile, scaled Agile, or PMP spectrum — e.g., SAFe, PMP, RTE, SPC, PgMP.
• Experience across multiple delivery domains.
• Experience negotiating Statements of Work, Change Orders, and third-party vendor arrangements.
• Exposure to the Microsoft technology ecosystem and Cloud environments (Azure, AWS, GCP).

Benefits

• Flexible work location with a virtual first approach to work!
• 401(K) with match up to 50% of your 6% contributions of eligible pay.
• Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days.
• Two medical plan options to allow you the choice to elect what works best for you!
• Option for vision and dental coverage.
• 100% employer paid coverage for life and disability insurance.
• Paid leave for birth parents and non-birth parents.
• Option for Healthcare FSA, HSA, and Dependent Care FSA.
• $67.00 monthly tech and home office allowance.
• Utilization and/or discretionary bonus eligibility based on role.
• Employee Assistance Program to help with everyday challenges.

Company Description

3Cloud, A Cognizant Company, is an Azure-focused professional services firm helping clients transform their business through the power of the cloud. We specialize in Microsoft Azure to help clients accelerate innovation, operate more efficiently, and be more responsive to their customers' needs.