[Hiring] Delivery Lead @Talent

Role Description

Lead the successful delivery of TechnologyOne Human Resources and Payroll (HRP) engagements, with balanced accountability for consultant leadership, delivery performance, and the development of Avec’s HRP practice. The role combines deep HRP functional expertise with leadership of consultants and oversight of customer engagements from discovery through implementation and transition to support. Working with the General Manager, project managers, and the resourcing team, the Delivery Lead builds team capability, manages delivery, and improves the consistency and quality of HRP services.

Key roles and responsibilities:

• People leadership and capability development:
  • Lead and coach HRP consultants, setting clear delivery expectations and promoting accountability, collaboration and sustainable workloads.
  • Manage performance and development for assigned direct reports, including regular feedback, development objectives and career discussions; provide functional leadership to other HRP consultants.
  • Identify capability gaps and coordinate learning, mentoring and knowledge sharing; support recruitment, onboarding and succession planning with the General Manager.
• Delivery leadership and governance:
  • Oversee HRP engagements from discovery and design through configuration, migration, testing, training, go-live and support handover.
  • Own HRP delivery assurance against agreed scope, milestones, effort and quality standards, coordinating with project managers on plans, dependencies and governance.
  • Ensure design reviews, quality gates, customer acceptance and complete handover documentation are embedded in delivery.
• TechnologyOne HRP solution excellence:
  • Provide functional direction across payroll, human resources, employee lifecycle processes and relevant TechnologyOne integrations, particularly in CiAnywhere.
  • Translate customer requirements into practical solution designs and guide configuration, data migration, integrations, security, training and testing with specialist support.
  • Ensure payroll testing includes parallel runs, reconciliation, exception handling and reporting validation appropriate to the engagement.
  • Work with customer payroll specialists to validate configuration against applicable payroll requirements, awards and enterprise agreements, with documented customer approval.
  • Assess product releases and roadmap changes, resolve complex functional issues, and coordinate technical specialists and vendor support as needed.
• Customer engagement and success:
  • Build trusted relationships with customer stakeholders and act as a senior escalation point for HRP delivery concerns.
  • Review customer feedback and service outcomes and identify relevant optimisation and post-implementation support opportunities.
• HRP practice development:
  • Maintain reusable HRP discovery, design, testing, migration and handover materials and consistent consulting standards.
  • Turn delivery lessons into practical improvements; share knowledge across HRP, other TechnologyOne streams and AMS.
  • Evaluate automation and AI opportunities within approved policies, protecting customer data and validating outputs.

Qualifications

• At least six years of relevant TechnologyOne HRP implementation and consulting experience, including demonstrated end-to-end delivery and leadership of consultants or functional delivery teams.
• Deep payroll and HR functional knowledge and strong TechnologyOne HRP and CiAnywhere solution design and configuration skills.
• Experience across discovery, requirements, design, migration, testing, training, cutover, go-live and transition to support.
• Working knowledge of Australian payroll requirements, award and enterprise agreement interpretation, payroll reconciliation and statutory reporting relevant to customer engagements.
• Demonstrated coaching, performance feedback and capability development skills, with the ability to lead across project and reporting lines.
• Strong workshop facilitation, stakeholder communication, negotiation, problem solving and escalation management.
• Understanding of integration frameworks, ETL and data migration concepts, access controls and confidential HR and payroll data handling.
• Ability to manage competing priorities, exercise sound judgement and adapt to changing customer and delivery needs.
• Stay current with TechnologyOne HRP releases, roadmaps, and legislative changes, and assess their impact on clients' future requirements.

Benefits

• 'AVEC Anywhere' - work from anywhere in the world for 2 weeks/year!
• ‘AVEC Time Out’ – 6x extra leave days a year for resting, learning and growing
• Award-winning workplace culture
• Industry leading parental leave policy
• Extremely attractive and competitive bonus scheme
• Annual 'TALENTFEST' conferences
• Equity program (everyone gets a piece of the pie!)
• Global mobility
• Opportunities for development and career progression