[Hiring] Creative Project Manager @Soar With Us

Role Description

We're looking for a highly organised and proactive Project Manager to join our Account Management team. As a PM at Hambi, you're the operational backbone of every campaign - ensuring assets move on time, nothing falls through the cracks, and our Account Managers stay focused on strategy and client relationships.

You'll be embedded across multiple client accounts, managing the full delivery lifecycle from brand onboarding through to final creative output. This is a detail-obsessed, communication-first role for someone who thrives on keeping complex moving parts in order.

What You'll Own

• UGC coordination - own the end-to-end UGC process across all assigned accounts, from creator briefing and onboarding through to content review and delivery
• Production coordination - manage shoot logistics and production timelines, acting as the operational link between the Account lead and the Production team
• Campaign onboarding - be briefed on each account alongside the AM, understand the brand deeply, and confirm campaign timelines before kickoff
• Asset tracking - own and maintain accurate, real-time content schedules across all accounts; the tracker should always reflect live delivery status
• Internal communication - keep Account Managers proactively updated; flag risks early and ensure nothing catches the AM off guard
• UGC and influencer communication - maintain strong relationships with creators and influencers, ensuring smooth processes, consistent deliveries, and a high return-rate
• Quality control - review assets before they reach the AM and catch issues early, not late

A day-to-day in the life of a PM

• Start each day reviewing content schedules across all assigned accounts - chasing anything overdue, flagging risks to the AM before they become problems.
• Account onboarding - attend the AM briefing, receive the onboarding form, confirm campaign timelines, and join the internal kick-off call.
• Campaign activation - attend kickoffs and commercial briefings as new campaigns go live; brief creators and the production team simultaneously from day one.
• UGC delivery - Send out UGC briefs, and run Day 3 and Day 5 chasers on live UGC, QC content before it reaches the AM, and manage end-to-end creator delivery.
• Production - confirm shortlists and shoot plans with the AM, coordinate logistics with the production team, and attend pre-production meetings.
• Weekly wrap - send each AM a clean overview every Friday so nothing is ever a surprise.

Qualifications

• 2+ years in a project management, operations, or production coordination role - agency experience is a strong advantage
• Exceptional organisational skills and attention to detail - you notice what others miss
• A proactive, solutions-first mindset - you flag problems before they become escalations and bring a fix, not just a flag
• Strong, clear communication — reliable, concise, and always one step ahead
• Comfortable managing multiple accounts and stakeholders simultaneously without dropping the ball
• Familiarity with UGC, content production, or performance creative workflows is a big plus

Benefits

• Real ownership from day one - you run your accounts, not just assist on them
• A fast-paced, creative environment where your work directly impacts campaign performance
• Clear career progression within a growing agency that is scaling quickly
• A collaborative, high-performance team that values output, clarity, and moving fast