[Hiring] Cogito Project Manager @Baptist Health System, Inc.

Role Description

The Cogito Project Manager will be responsible for reviewing the team's active workstreams, new ticket submissions, and project priorities. Throughout the week, they prepare and distribute weekly and bi-weekly status reports that provide leadership and stakeholders with visibility into project progress, upcoming milestones, risks, and resource needs. They meet with business intelligence developers, analysts, and operational leaders to gather updates, validate timelines, and ensure projects remain aligned with organizational goals.

• Clarify requirements, identify dependencies, and address barriers impacting delivery.
• Serve as a central point of coordination between stakeholders and the technical team.
• Lead project scoping discussions to define objectives, document requirements, and establish realistic expectations for new reports, dashboards, and analytics initiatives.
• Refine project scope, resolve ambiguities, and develop actionable plans when requirements are unclear or business priorities change.
• Facilitate communication across teams to ensure projects continue moving forward while minimizing delays and reducing rework.

In addition to managing projects, the Cogito Project Manager plays a key role in maintaining and improving the team's Agile processes:

• Review incoming requests to ensure stories and tickets contain necessary business context, acceptance criteria, and supporting documentation before entering the backlog.
• Monitor sprint progress, track incoming and outgoing ticket volume, and provide regular report-outs on workload, throughput, and project health.
• Identify process gaps and implement continuous improvement opportunities to create a more efficient and transparent workflow.

This role is responsible for intake, data governance, and project management for the Cogito (analytics) team. Primary responsibilities will include:

• Promoting self-service tools and identifying opportunities to improve processes and requirements gathering.
• Providing weekly updates to the Director of Data Analytics on completed work, barriers, and planned activities for the coming week.
• Leading and successfully implementing Epic Cogito projects from initiation through completion, including monitoring progress, tracking deliverables, and managing stakeholder input and action items.
• Maintaining required Epic certifications for Cogito and Cogito Project Manager.
• Developing and maintaining project plans, status reports, timelines, documentation, milestones, risks, and deliverables.
• Utilizing and improving Agile methodologies and processes within Cogito or analytics project teams.
• Working with stakeholders for requirements gathering, development, implementation, and optimization on Epic Cogito tools.
• Understanding and scoping build for dashboards, reports, and SQL-based reporting and analytics solutions.

Qualifications

• Experience leading and successfully implementing Epic Cogito projects from initiation through completion.
• Experience developing and maintaining project plans, status reports, timelines, documentation, milestones, risks, and deliverables.
• Demonstrated experience utilizing and improving Agile methodologies and processes within Cogito or analytics project teams.
• Experience coordinating project teams, monitoring progress, tracking deliverables, and managing stakeholder input and action items.
• Experience managing reporting and analytics projects, including requirements gathering, development, implementation, and optimization.
• Experience developing and supporting dashboards, reports, and SQL-based reporting and analytics solutions.

Requirements

• High School Diploma
• Bachelors Preferred
• Scrum Master Certification Preferred
• Cogito Certification Preferred
• Cogito Project Manager Preferred

Company Description

Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals.

• Baptist MD Anderson Cancer Center
• Baptist Heart Hospital
• Baptist Neurological Institute
• Wolfson Children's Hospital