[Hiring] Director of Data Center Services @TeleWorld Solutions

Role Description

TeleWorld Solutions is seeking a Director of Operations to lead and grow our Data Center Services business unit. This position is responsible for business unit performance, operational execution, workforce development, customer satisfaction, and financial results. The Director translates strategic business objectives into actionable operational plans, develops organizational capacity to support awarded work, and leads project managers, site leaders, and field teams across multiple locations.

The Director oversees the successful delivery of mission-critical infrastructure projects, including:

• Structured copper and fiber cabling
• High-count fiber deployments
• Pathway and containment systems
• Rack and cabinet installation
• Testing, documentation, and project turnover

This role partners closely with Sales, Estimating, Finance, Safety, Quality, and key customer stakeholders throughout the project lifecycle, from opportunity pursuit through project closeout. National travel is required based on business and customer needs.

Qualifications

• Substantial progressive leadership experience in data center construction or services, including multi-project or multi-site operational responsibility and direct leadership of managers and field teams.
• Demonstrated ownership of project financials, forecasting, labor plans, schedules, change control, customer commitments, and corrective action across a portfolio.
• Working knowledge of structured cabling and fiber infrastructure, pathways, racks, testing, mapping, as-builts, and turnover in mission-critical environments.
• Ability to lead safe work in active facilities, including customer procedures, method-of-procedure controls, and applicable electrical and site-safety requirements.
• Strong commercial judgment, customer communication, cross-functional leadership, and willingness to travel nationally as required.

Requirements

• Experience leading a data center services business unit, regional operation, or program-management office with traveling workforces.
• OSHA 30, PMP, RCDD, DCDC, CESCP, CDCP, or relevant OEM, BICSI, ETA, or FOA training and certifications.
• Experience establishing a practical technical training program and competency-based deployment process.

Benefits

Join our Veteran-Friendly Team: Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team.

TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.