[Hiring] Clinical Innovation Delivery Lead @Humana

Role Description

The Clinical Innovation Delivery Lead supports execution of priority Clinical Innovation initiatives by coordinating implementation activities, monitoring progress, managing risks, and driving accountability across matrixed teams. This role serves as a delivery integrator for assigned initiatives and helps translate enterprise priorities into implemented and sustainable outcomes.

The Clinical Innovation Delivery Lead is responsible for day-to-day coordination and execution of one or more Clinical Innovation initiatives. The Lead owns execution management for assigned initiatives and helps ensure implementation stays on track.

• Drive Initiative Execution
  • Lead day-to-day implementation activities for assigned Clinical Innovation initiatives.
  • Develop and maintain delivery plans, milestones, workstreams, risks, dependencies, and status reporting.
  • Coordinate execution activities across functional and regional stakeholders.
  • Raise risks, barriers, and decision needs in a timely manner.
• Coordinate Cross-Functional Teams
  • Using judgement engage and facilitate alignment across Clinical, Pharmacy, Stars, MRA, Operations, Finance, Technology, and Regional partners as needed per initiative.
  • Support accountability by tracking commitments and deliverables.
  • Organize and facilitate working sessions, implementation meetings, and progress reviews.
  • Promote adoption of standardized implementation methods and tools.
• Support Regional Integration and Adoption
  • Partner with Regional teams to support implementation planning and execution.
  • Track adoption, outcomes, and implementation challenges.
  • Share lessons learned and leading practices across initiatives.
  • Support transition of completed work into ongoing business ownership.
• Governance, Reporting, and Communication
  • Prepare status updates, dashboards, and leadership materials.
  • Track actions, decisions, dependencies, and outcomes.
  • Support governance forums through meeting coordination and follow-up.
  • Communicate initiative progress, risks, and outcomes to stakeholders.

Success in this role requires strong program management discipline, collaboration skills, problem-solving ability, and comfort working in a fast-paced environment with multiple priorities. The successful candidate creates structure, drives follow-through, and helps remove barriers that impede delivery.

Qualifications

• Bachelor's degree
• 7 or more years of experience in healthcare operations, program delivery, project management, consulting and/or business operations
• Demonstrated experience coordinating cross-functional projects or initiatives
• Strong planning, organization, and execution management skills
• Ability to influence and collaborate across a matrixed organization
• Demonstrated ability to articulate ideas effectively in both written and oral forms
• Ability to manage multiple workstreams and competing priorities

Requirements

• MBA, MHA, MPH, or other relevant advanced degree (preferred)
• Experience supporting enterprise implementation, transformation, or performance-improvement initiatives (preferred)
• Experience working across Clinical, Stars, MRA, Pharmacy, Operations, Market, or Regional teams (preferred)
• Experience supporting governance forums, executive reporting, and stakeholder management (preferred)

Benefits

• Competitive medical, dental, and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance and many other opportunities

Company Description

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.