[Hiring] Innovation Strategy Specialist @Thomson Reuters

Role Description

As an Innovation Strategy Specialist, you will be a strategic partner and critical go-to-market leader in the Corporates, Customer Experience organization. This role partners closely with our most strategic customers and pursuits in our Legal, Tax, and Risk businesses. This position plays a critical leadership role in a constantly evolving sales process, ensuring Thomson Reuters stays on the front-line with our customers as they navigate fast-changing technology and value with AI solutions. In this role, you will redefine critical customer moments to help customers (and prospects) more easily and confidently navigate their transformation journeys.

You will be responsible for structuring account and deal strategies, alongside account directors and sales leadership. Your work will focus on our highest priority opportunities, so you must not only be comfortable executing with excellence but also enthusiastic about redefining what excellence looks like.

• Define and scope critical customer moments:
• Identify the moments in a customer’s or prospect’s AI transformation journey that most shape the decision.
• Set the team goals, objectives, and outcomes, and design the target customer experience to help our customers navigate change with confidence.
• Structure account and deal strategies:
• Partner with account directors and sales leadership to build strategies for our highest-priority accounts and pursuits across Legal, Tax, and Risk.
• Assess risks to renewal, proactively plan for expansion, and design win-back strategies.
• Diagnose the customer’s transformation starting point:
• Understand a customer’s goals, workflow pain points, budget dynamics, maturity with AI, and decision criteria.
• Turn those insights into a clear point of view that guides the strategy and the engagement.
• Build and deepen executive relationships:
• Map decision-makers and influencers in target accounts, and engage at the executive level.
• Help sales open new relationships, grow existing ones, and win back lapsed customers.
• Lead pursuit engagements with consulting-style rigor:
• Act as team lead for pre-sales and strategic engagements while remaining an individual contributor.
• Manage the plan and stakeholders, and spot early warning signs.
• Mobilize and orchestrate experts across Thomson Reuters:
• Identify and engage the domain experts, product specialists, and executives each moment requires.
• Oversee delivery of the strategy so customers see one coordinated team.
• Help build the value case with the customer:
• Work with sales, value, and finance partners to quantify business value.
• Understand how the business case can be incorporated early to drive momentum.
• Turn customer learning into product and go-to-market input:
• Bring structured, evidence-based insight to Product, Sales, and GTM leaders.
• Capture what works across engagements as repeatable playbooks.
• Be the trusted transformation advisor for Thomson Reuters:
• Help customers see how our integrated solutions solve their transformation challenges.

Qualifications

• 12+ years of experience, including Director-level leadership (or above) at a management or strategy consulting firm, or Direct-level leadership (or above) at a leading software company.
• Proven ability to orchestrate people and resources against a customer need.
• Strong business and financial acumen.
• Strong critical thinking and the ability to turn ambiguity into strategy.
• A record of raising the bar.
• Proven ability to influence senior stakeholders without formal authority.
• Excellent written and verbal communication.
• A culture carrier.
• Passion for technology and the value it delivers, particularly how AI is changing the way Legal, Tax, and Risk professionals work.

Preferred Qualifications

• Experience working with corporate legal departments, tax functions, or risk and compliance teams.
• Familiarity with competitive landscape analysis in professional information markets.
• Experience working across Go to Market, Product, and Marketing in a matrixed environment.

Benefits

• Flexibility & Work-Life Balance: Supportive workplace policies designed to help manage personal and professional responsibilities.
• Career Development and Growth: Continuous learning and skill development opportunities.
• Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, mental health days, retirement savings, and more.
• Culture: Award-winning reputation for inclusion and belonging, flexibility, and work-life balance.
• Social Impact: Opportunities for community involvement and pro-bono consulting projects.
• Making a Real-World Impact: Helping customers pursue justice, truth, and transparency.