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Project Management
Client Services Project Manager
@1325 Settlement Canada
[Hiring] Client Services Project Manager @1325 Settlement Canada
Mar 26, 2025 - 1325 Settlement Canada is hiring a remote Client Services Project Manager. 💸 Salary: unspecified. 📍Location: Canada.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The Project Manager of Client Services will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution.
- Serves as the primary liaison with key client representatives with the goal of owning the service delivery relationship
- Drives overall client satisfaction through effective coordination and communication of client deliverables
- Effectively executes project forecasts and work schedules implemented by the Sr. Project Manager or Client Services Director
- Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners
- Consistently delivers proactive communication with clients and addresses issues or escalates to the Sr. Project Manager of Client Services Director
- Ensures that an up-to-date record is maintained regarding the status of all projects being worked on
- Demonstrates leadership to both the client and internal partners, delivering project objectives professionally and with high quality
- Instills confidence with the client and serves as a primary public face of Epiq’s high-quality service delivery offering
Qualifications
- A solid understanding of eDiscovery and the litigation support industry, typically resulting from at least 2 years of experience in project management positions with law firms, corporate legal departments, or eDiscovery service providers
- Demonstrated success in the management of multiple simultaneous projects
- Oral and written communication skills that provide a strong and confident leadership presence
- Excellent client relationship skills, including the ability to proactively manage client expectations, recognize client needs, and adapt company capabilities to consistently meet client requirements
- A solid understanding of database design and management, data processing activities, and legal document review requirements
- Demonstrated ability to ensure effective control of all aspects of a project from initial planning through final production
- Development of project plans and balancing overall client requirements
- Development of relationships and timely review of financial and billing information to ensure deadlines are consistently met
Company Description
Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions, and data breach responses.
- Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance, and other legal matters
- Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise, and deliver confidence to our clients around the world
- We strive for a cohesive, collaborative environment that focuses on group achievement
- With over 8000 associates worldwide, Epiq operates in 19 countries and over 80 global locations
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| 📍 | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Project Management
Project Management
|
Salary
💸
unspecified
|
Remote
Location
Canada
|
|
Job Type
full-time
|
Posted
Mar 26, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
