[Hiring] Change Manager @Microsoft

Role Description

We are seeking a Change Manager within the Global Project Controls organization who thrives in fast‑paced, evolving environments and is passionate about building the foundation that supports the world's most advanced cloud services. This role offers the opportunity to contribute to mission‑critical infrastructure by driving integrated cost, schedule, and risk performance while partnering with teams across CO+I to deliver safely, efficiently, and with excellence.

Responsibilities

• Develop and execute change management strategies and plans that support the successful adoption of new processes, tools, governance models, and ways of working across complex, cross-functional programs.
• Conduct stakeholder identification, change impact assessments, readiness assessments, and adoption analyses to understand affected audiences and determine appropriate change interventions.
• Partner with program leaders, process owners, subject matter experts, and regional stakeholders to align on change objectives, roles, decision points, dependencies, and implementation plans.
• Create targeted communication and engagement plans that translate complex program changes into clear, relevant, and actionable messages for diverse audiences.
• Develop leadership communications, presentations, newsletters, FAQs, talking points, launch materials, and other change-enablement content.
• Establish and support change champion networks that enable two-way communication, reinforce key messages, gather feedback, and help cascade changes across teams and regions.
• Define training and performance-support strategies, including audience analysis, learning requirements, training materials, demonstrations, working sessions, and post-launch support.
• Support business readiness by identifying adoption risks, resistance, capability gaps, and operational impacts, and partner with stakeholders to develop mitigation actions.
• Define and track change success measures, including awareness, readiness, participation, adoption, usage, effectiveness, and stakeholder feedback.
• Use surveys, dashboards, stakeholder feedback, and program data to identify adoption trends, generate actionable insights, and continuously improve the change approach.
• Coordinate change activities across multiple workstreams and maintain integrated plans, milestones, risks, dependencies, decisions, and status reporting.
• Promote consistent process documentation, governance, and knowledge management to support sustained adoption and continuous improvement.
• Build trusted relationships across functions and levels, influence without direct authority, and drive clarity and alignment in a complex, evolving environment.

Qualifications

• Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.

Requirements

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.

Benefits

• The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year.
• There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.
• Certain roles may be eligible for benefits and other compensation.