[Hiring] Change Manager @Renaissance Life & Health Insurance Company of America

Role Description

Renaissance Benefits is hiring an experienced Change Manager to join our growing team! The Change Manager will help drive the successful adoption of strategic initiatives, business transformations, and operational improvements across the organization. Reporting to the Director, Strategic Enablement within the PMO, this role will serve as a trusted advisor to leaders and project teams by:

• Developing change strategies
• Engaging stakeholders
• Managing communications
• Ensuring employees are prepared to embrace new processes, technologies, and ways of working

The ideal candidate is a collaborative and influential change leader who can navigate complex initiatives, build organizational readiness, and help maximize the value and long-term success of transformational efforts. The role requires someone who understands AI capability at a functional level, can read organizational dynamics, and translates ambiguous mandates into concrete adoption plans.

What will this role entail?

• Lead change management efforts for strategic business, operational, technology, and AI-enabled initiatives.
• Assess change impacts, organizational readiness, stakeholder needs, risks, and adoption barriers.
• Develop and execute change strategies, communication plans, training approaches, and adoption frameworks.
• Partner with project managers, business leaders, executive sponsors, and Learning & Development to support successful implementation.
• Facilitate workshops, feedback sessions, and leadership discussions to identify concerns and support transition planning.
• Coach leaders and managers on effective change leadership and stakeholder engagement.
• Monitor adoption, readiness, utilization, and change effectiveness metrics; recommend interventions as needed.
• Prepare change updates, adoption reporting, and executive-level summaries for project governance and leadership teams.
• Support post-implementation reinforcement, sustainment planning, and continuous improvement efforts.
• Promote a culture of adaptability, engagement, and readiness across the organization.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Business Administration, Organizational Development, Human Resources, Communications, Project Management, or a related field; or 5+ years of relevant experience leading change, transformation, project delivery, or business readiness initiatives.
• Experience supporting large-scale business, operational, technology, or AI-enabled implementations.
• Strong communication, facilitation, presentation, and stakeholder management skills.
• Experience developing communication plans, training strategies, adoption plans, or change effectiveness metrics.
• Ability to manage multiple priorities, influence stakeholders, and support teams through change.
• Proficiency with Microsoft Office Suite and Microsoft Teams.
• Working knowledge of AI, generative AI, emerging workplace technologies, and responsible use practices.
• Willingness to learn and adopt new tools, technologies, automation, and process improvements.

Requirements

• Change management certification such as Prosci or equivalent.
• Experience developing change, communication, training, or adoption strategies for technology-driven transformations.
• Experience working in a PMO or project-based environment.
• Knowledge of Agile, Waterfall, or hybrid project management methodologies.
• Experience in insurance, healthcare, financial services, or another highly regulated industry.

Benefits

• Base Salary Range: $100,000-110,000