[Hiring] Business Process Analyst @General Dynamics Information Technology

Role Description

Own your opportunity to turn collaboration and Agile principles into measurable outcomes for our customers’ most complex challenges. As a Scrum Master, you’ll enable effective team performance, guide continuous improvement, and ensure delivery success. Here, you’ll see the bigger picture on mission initiatives and where your Agile leadership career can go at GDIT.

As a Scrum Master, the work you’ll do at GDIT will be impactful to the mission of USPS. You will play a crucial role in enabling the optimization of business functions at USPS.

• Guide multiple development teams to maintain clear sprint goals.
• Manage cross-team dependencies and continuously improve delivery flow and team engagement.
• Provide high energy Agile facilitation for multiple cross-functional development teams delivering financial/payment capabilities across mainframe, distributed, and cloud platforms in a large Government environment.
• Conduct scrum ceremonies and teach Agile best practices.
• Make the process engaging, value-focused and predictable.

Qualifications

• Bachelor’s degree in a relevant field from an accredited College/University is preferred.
• If the candidate does not possess a relevant four-year degree, an additional four years of relevant work experience will be required.
• 3+ years of Scrum Master/Agile facilitation (2+ years with multiple concurrent development teams).
• Minimum 5 years’ experience in IT.

Requirements

• Ability to quickly grasp business and technical requirements, understand or learn technical jargon and government acronyms, produce communication for all levels of the organization.
• Proficient with VersionOne / Agility (or comparable tool) for boards, dependencies, impediments, and lightweight rollup reporting.
• Proven ability to keep ceremonies purposeful, timeboxed, and engaging (planning, daily, refinement, review, retro).
• Demonstrated success by reducing carryover, aging blockers, and decision latency without adding heavy process.
• Ability to coach backlog readiness (thin vertical slices, clear acceptance criteria, limited WIP).
• Hold teams accountable to sizing activities to ensure project end dates can be projected.
• Manage over and under talkers in ceremonies.
• Ability to schedule, track, and manage meetings.
• Facilitate core Agile events and lightweight cross-team syncs; maintain sprint goal clarity.
• Make Agile “feel useful” via energetic, varied, participatory ceremonies (not rote compliance).
• Track and drive resolution of impediments (environment, integration, data, approvals) across platforms.
• Coordinate cross-team and cross-platform dependencies (batch windows vs deployment timing, integration points).
• Maintain visible radiators: sprint goals, impediment log, experiment tracker, simple metrics (goal attainment %, carryover, blocker aging).
• Coach Product Owners / BAs and tech leaders on prioritization, slicing, and readiness.
• Drive 1–2 small improvement experiments per team per sprint; follow through to closure.
• Foster psychological safety, inclusive participation, and sustainable pace.
• Strong written and verbal communication skills and proven ability to effectively work directly with customers, the executive leadership team, and technical staff.
• Effective liaison between business and technical teams.
• Strong facilitation skills to effectively lead discussions across multiple groups.

Benefits

• Variety of medical plan options, some with Health Savings Accounts.
• Dental plan options.
• Vision plan.
• 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
• Full flex work weeks where possible.
• Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• 15 days of paid leave per calendar year to be used for vacations, personal business, and illness.
• 10 paid holidays per year.
• GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.
• Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.