[Hiring] Associate Manager Creator PM @The Hershey Company

Role Description

Join Pip & Plume, Hershey’s new in-house Creator + AI Studio, where we are helping our iconic brands create at the speed of culture. As the Associate Manager, Studio Operations, you will serve as the operational hub connecting brand teams, social strategy, creators, media, and measurement partners. You will help transform business needs into creator-led content that moves from idea to market quickly, efficiently, and effectively.

• Serve as the day-to-day operations partner for a portfolio of Hershey brands.
• Manage project timelines, budgets, deliverables, and workflows from intake through launch.
• Translate business needs into clear scopes, assignments, resources, and action plans.
• Coordinate creator casting, production, reviews, approvals, and final delivery across social channels.
• Build strong relationships with brand teams, creators, strategists, and agency partners.
• Monitor project budgets, identify risks, and proactively recommend solutions.
• Partner with Measurement & Intelligence teams to capture learning and improve future content performance.
• Help optimize operational processes and contribute to the continued growth of Pip & Plume.

Qualifications

• 3+ years of experience in project management, creative operations, account management, integrated production, marketing operations, social media operations, or related fields.
• Experience working within a creative agency, social agency, in-house studio, creator organization, or marketing team preferred.
• Experience managing multiple projects, budgets, timelines, and stakeholder relationships simultaneously.
• Bachelor's degree in Marketing, Communications, Advertising, Business, Project Management, or a related field preferred.
• Equivalent combination of education and relevant experience will be considered.

Requirements

• Project Management
• Budget Planning and Financial Tracking
• Creative Operations
• Social Media and Creator Ecosystem Knowledge
• Stakeholder Management
• Cross-Functional Collaboration
• Communication and Presentation Skills
• Problem Solving and Prioritization
• Process Improvement
• Managing Multiple Projects in Fast-Paced Environments

Benefits

• Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health.
• Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match.
• Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable.
• Growth & Development: Career development programs, learning opportunities, and internal mobility.
• Benefits may vary based on role, location, and eligibility.