[Hiring] Assistant Project Coordinator @ClearSource BPO

Role Description

Are you passionate about organization, precision, and helping projects run smoothly behind the scenes? We're looking for an Assistant Project Coordinator who thrives in a fast-paced environment and takes pride in ensuring a seamless permitting and application process for our clients. Your success will be measured by achieving the established program KPIs. You will report directly to the Program Team Lead and play a crucial role in supporting the team's overall objectives. If you're ready to make an impact, collaborate with internal teams, and work in a dynamic setting, we’d love to hear from you!

Key Responsibilities

• Proven experience managing end-to-end onboarding processes, including workflow coordination, checklist management, and progress tracking.
• Strong ability to manage and verify documentation, ensuring completeness, compliance, and timely execution of partner agreements.
• Experience coordinating system setup, including account creation, access provisioning, and platform readiness validation.
• Ability to oversee onboarding logistics such as training scheduling, orientation delivery, and resource distribution.
• Demonstrated capability in tracking onboarding milestones, monitoring partner activation, and identifying process bottlenecks.
• Strong coordination skills to collaborate with cross-functional teams (e.g., RSMs) to support early-stage partner engagement and proposals.
• Ability to manage escalations effectively, including activation delays, onboarding blockers, and system or process issues.
• Excellent communication skills to provide regular onboarding status updates and ensure smooth transition of partners to account ownership.

Qualifications

• College-level education preferred; High School Graduate or College Undergraduate Graduate may be considered if accompanied by strong qualifications and relevant experience.
• Proficiency in Salesforce and Aurora Solar is highly preferred.
• Proven work experience as a Solar Project Coordinator for a U.S. company or in a similar role demonstrating expertise in managing solar projects from initiation to completion.
• Solid organizational skills, with the ability to multitask and effectively manage time in a dynamic, fast-paced environment.
• Strong client-facing skills and ability to work effectively within a team, demonstrating clear communication and positive interpersonal relationships with all stakeholders.
• Familiarity with risk management and quality assurance principles, ensuring that projects meet both industry standards and internal quality controls.
• Hands-on experience with project management tools, such as CRMs or similar software, to track project milestones, tasks, and deadlines.

Benefits

• Competitive salary – Get paid for doing what you love!
• Medical and dental insurance (with free dependent coverage!).
• Group life insurance for peace of mind.
• Paid time off (PTO) – Because work-life balance matters.
• Outstanding career growth opportunities – Learn, advance, and develop your career.
• A fun, innovative, and energetic team culture – Be part of a company that values its employees.
• Skills and leadership development to help you reach your full potential.
• Free meal for onsite employees.