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VP of Product, Front of House
@Mews
[Hiring] VP of Product, Front of House @Mews
Apr 03, 2025 - Mews is hiring a remote VP of Product, Front of House. đź’¸ Salary: unspecified. đź“ŤLocation: USA.
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Role Description
As our VP of Product, Front of House, you’ll lead Product and Engineering across Front of House — a high-volume, high-touch domain where hoteliers interact with guests in real-time. Your work will define how thousands of hospitality businesses operate day-to-day, while steering a product org that’s IPO-ready and scaling fast.
- Business Impact: Front of House is where Mews meets the guest — and where product performance drives real business outcomes:
- Customer Growth & Retention: Deliver intuitive, reliable tools that increase adoption, stickiness, and satisfaction.
- Revenue Impact: Align product work with commercial levers.
- Operational Efficiency: Lead high-performing, cross-functional teams to deliver value at pace — while scaling processes for global growth.
- Strategic Differentiation: Make Front of House a competitive advantage — one that drives expansion and brand loyalty.
- Scalability: Build the systems and teams that support our next phase of growth: from $100M+ ARR to IPO.
- The Core of the Role: Owning the vision, strategy, and delivery of Mews’ most customer-facing domain — shaping product, people, and performance at a pivotal stage of scale.
- Define and evolve the product strategy and vision for our Front of House platform, aligned to our business goals and growth trajectory.
- Lead a large, high-impact Product & Engineering org (100+ people) with a culture of ownership, creativity, and delivery.
- Drive cross-functional execution, ensuring alignment across Product, Engineering, Design, Data, and Commercial.
- Act as a true business partner to the CPO and executive team — bringing commercial awareness, GTM insight, and customer-centric thinking.
- Be IPO-ready — instilling scalable practices and thinking long-term about value creation.
- Work closely with customers, using real insights to guide decision-making and prioritisation.
- Shape a culture of innovation and delivery that supports 50%+ year-over-year growth in a $100M+ ARR environment.
Qualifications
- A builder at heart — someone who’s scaled impactful products in a big-name tech environment and now wants to lead the whole show.
- Experience owning a complex, customer-facing domain in a B2B2C or SaaS company with meaningful scale.
- Proven business acumen — you think in revenue, impact, and growth, not just features.
- Strong GTM instinct and the ability to collaborate across sales, marketing, and customer success.
- Experience leading large, global teams — 100+ FTEs across Product & Engineering.
- You’ve worked in a $100M+ ARR company, and you understand what great looks like at scale.
- You’re IPO-aware, and have helped build toward that kind of operational maturity.
- Deep empathy for customers, frontline staff, and users — and the ability to turn that into intuitive product experiences.
- A background in Product with fluency in Design and comfort managing Engineering teams.
- Experience in hospitality tech, logistics, operations-heavy SaaS, or similar high-pressure environments is a plus.
Benefits
- Participation in the Company shares program.
- Best-in-class Parental Leave Policy: 6 months of fully paid parental leave for primary caregivers and 2 months for secondary caregivers.
- Flexible Benefits via the ThanksBen platform.
- Unlimited paid holiday.
- Wellness Wednesday's: once a month, the whole company enjoys a day where you can attend to your own well-being.
- Remote/flexible working.
- Monthly working from home allowance and a monthly healthcare insurance allowance.
- Regular team events and socials.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Product
Product
|
Salary
đź’¸
unspecified
|
Remote
Location
USA
|
|
Job Type
unspecified
|
Posted
Apr 03, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
