[Hiring] Vice President of Product and Design @Super.com

Role Description

We are looking for a dynamic and visionary VP, Product & Design to lead our product strategy and development. As the senior leader of the P&D team, you will be responsible for building and executing the roadmap that drives both short-term and long-term growth. This is a high-impact role where you’ll have the opportunity to work directly with the CEO and cross-functional teams to bring bold ideas to life.

You’ll be responsible for defining our product vision, setting product priorities, leading leaders, and ensuring we deliver exceptional experiences that resonate with our users. If you're someone who thrives in a fast-paced, ever-evolving startup environment and loves building products from the ground up, we want to meet you.

What you’ll be working on:

• Grow and Lead the Product & Design Department
• Lead and mentor the whole product wing at Super.com, covering product management, product design, user research, market research, and creative.
• Uplevel, mentor, and position the product teammates to be an innovative, championship team across the board.
• Stakeholder Management & Cross Functional Collaboration
• Collaborate and communicate with top level leadership and cross-functional partners across the organization to ensure alignment on product goals and priorities.
• Strategic Leadership
• Collaborate with the CEO and the GMs to drive top level product vision and strategy that is aligned to Super.com’s goals.
• Own and improve the outcomes for the whole product experience and product team, and identify and execute on 10x impact opportunities.
• Balance the revenue and growth goals of the business with the needs of our customers along with creating high quality, magical experiences.
• Identify potential risks and develop mitigation strategies to ensure successful product delivery and customer satisfaction.
• Execution, Analysis, & Operations
• Dig deep into the details, collaborate with the team to draw data driven insights, and work with teammates to drive these insights into shipped solutions.
• Balance depth in execution with stepping further back to analyze and understand the holistic performance of the whole product.
• Oversee the entire product lifecycle from concept to launch to maintenance and eventual retirement, and understand the performance of each relevant team at each stage.
• Maintain a balance of shipping at high velocity and high quality, advocating for both speed of learning with customer experience.
• Market & Research
• Maintain a deep understanding of customer needs and behaviors through direct customer interaction and market research.
• Discover and drive key generative research projects that identify new opportunities for the product and business.
• Stay informed about technological advancements relevant to the product domain and leverage them effectively.

Qualifications

• 12+ years in product management
• 8+ years in people management, with experience leading teams of 20+
• 3+ years managing or leading design & research teams
• Proven track record of high performing teams, product success in the market, and business success
• Experience leading consumer products from zero to one and growth stage
• Strong operating range (can be strategic as well as tactical when needed)

Requirements

• Experience in travel, fintech, or adtech & earnings
• Experience leading UXR and research teams directly
• Mostly B2C experience
• Membership management experience
• Mastery of Reforge principles
• Experience leading remote teams across multiple disciplines
• Experience collaborating with GMs to create a collective product strategy
• Led in Series C+ companies (at scale)

Benefits

• Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms.
• Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites.
• Everyday Perks: Weekly UberEats credits and travel discounts on Super.com help you enjoy the little things.
• Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan.
• Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one.
• Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.