[Hiring] Vice President of Product @Perch Energy

Role Description

We’re hiring a VP of Product to lead the transformation of Perch into an AI-enabled, platform-driven community solar marketplace that scales efficiently across markets, partners, and regulatory environments. This role is focused on automation, AI, scalability, and partner- and customer-facing product excellence.

• Lead product strategy and roadmap for Perch’s core platform, focusing on automation, simplification, and long-term scalability.
• Automate high-risk and high-touch workflows, reducing manual intervention across onboarding, billing, exception handling, and other operational processes.
• Create configurable, data-driven product systems for customer acquisition, enrollment, and servicing that adapt as markets, channels, and business needs evolve.
• Develop customer acquisition systems across B2C, B2B, partner-led, and channel-based flows, improving conversion, lowering acquisition cost, and reducing friction from initial interest through enrollment.
• Embed AI across acquisition, enrollment, billing, and servicing workflows to create a step-function change in automation, decisioning, and scalability.
• Enhance partner and developer experiences, including portals, workflows, APIs, and data visibility that make it easier to do business with Perch.
• Deliver reporting and analytics as product capabilities, providing trusted performance visibility and compliance-ready reporting for solar project owners and sales channel partners.
• Ensure regulatory-aware product design, reflecting policy and market requirements in durable platform logic rather than manual workarounds.
• Foster cross-functional partnership with Engineering, Operations, Finance, Legal, Sales, and Business Development teams to align product investments with business priorities and platform evolution.
• Lead the product organization, building a strong product team, defining clear ownership, and establishing disciplined, outcome-driven product practices.

Qualifications

• 10+ years of product management experience, including senior leadership roles with ownership of a broad product portfolio or platform.
• Experience working with offshore product and engineering teams.
• Strong experience building and scaling products in complex, regulated, or operationally intensive environments.
• Experience with two-sided or multi-sided marketplaces and balancing the needs of multiple stakeholders.
• Proven success driving automation and workflow simplification through product.
• Experience supporting both B2C and B2B users, including external partners.
• Strong analytical mindset with experience using data to guide product decisions and prioritization.
• Practical experience applying AI-enabled tools or workflows in product, operations, analytics, or customer-facing processes is a plus.
• Track record of building and leading high-performing product teams.
• Excellent cross-functional leadership and communication skills.
• Energy, utilities, fintech, or adjacent marketplace experience is strongly preferred.
• Passion for clean energy and mission-driven work.

Requirements

• Core customer, partner, and internal workflows become more self-service, automated, and scalable over time.
• Product systems are configurable and adaptable, reducing dependence on one-off logic and manual intervention.
• Internal teams and external partners have strong visibility into performance, status, and outcomes through productized reporting and analytics.
• Reduce CAC through traditional and digital channels, increase subscriber conversion rate, and reduce churn.
• Deliver a simple, predictable experience for subscribers, developers, and channel partners across a complex, regulated marketplace.
• Use AI selectively and practically to remove manual steps, improve workflow quality, and help teams operate more efficiently.
• The product team sets a high bar for clarity, execution, and measurable business impact.

Benefits

• A remote-first culture – work where you’re most productive and comfortable.
• Flexible paid time off – take time to recharge when you need it, no explanations required.
• 13 company holidays and Summer Fridays – built-in long weekends and early logoffs to soak up the sunshine.
• 12 weeks of paid parental leave – time to focus on your growing family without missing a beat.
• 80–95% company-paid medical, dental, and vision coverage – we've got you (and your loved ones) covered.