[Hiring] Technical Product Manager @Zayo Group

Role Description

We are seeking a Technical Product Manager to support an operations-driven product team focused on improving internal processes, tools, and workflows across the business. You will help connect business stakeholders, technology teams, and frontline operations to ensure that enhancements are well-defined, well-tested, and successfully adopted.

• Partner with Engineering/IT, Finance, Network Operations Center, and other teams to understand pain points and improvement opportunities.
• Participate in workshops, requirement sessions, and stand-ups to keep everyone aligned on goals and priorities.
• Translate business needs into clear requirements, user stories, process maps, and acceptance criteria.
• Help track project milestones, risks, and dependencies, following up with owners to keep initiatives moving.
• Support user acceptance testing by drafting use cases, organizing test cycles with business users, and tracking issues/defects.
• Document test results and work with Product, Operations, and Technology to ensure issues are understood and resolved before go-live.

Qualifications

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Comfortable working with both technical and non-technical stakeholders
• Strong written and verbal communication skills, with the ability to organize information clearly.
• Detail-oriented with good organizational and follow-through skills; able to juggle multiple tasks.
• Familiarity with productivity and project tools (e.g., JIRA, Confluence, MS office, Google Sheets)
• Basic analytical skills and an eagerness to learn how to interpret data to support decisions.

Requirements

• Estimated base salary range: $77,100 - $118,600 USD/annually
• The base pay range shown is a guideline and reasonable estimate for this role.
• Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs.
• Non-sales roles may be eligible to participate in a discretionary annual incentive plan.
• Sales roles may be eligible to participate in a sales incentive plan.

Benefits

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave