[Hiring] Technical Business Analyst @Accesa

Role Description

Technical Business Analyst defines, manages, and delivers digital product requirements that support business objectives and operational excellence in the Financial Industry. The role ensures a clear, prioritized backlog and strong alignment between business stakeholders, technical teams, and end users.

Operating at the intersection of product ownership, business analysis, and process optimization, as well as system integration, the Business Analyst guides solutions from discovery through delivery and continuous improvement. The role requires a solid understanding of APIs and system-to-system integrations, as the Business Analyst will work closely with technical teams to define integration requirements, data flows, and expected system behavior.

Our client is a technology-driven insurance platform that enables businesses to embed protection products directly into their customer journeys. Our project will support the client in enhancing its digital insurance capabilities and delivering a seamless, efficient experience for partners and customers.

Responsibilities

• Drive Impact: Identify, analyze, and shape business needs, ensuring solutions deliver measurable value and improve end-to-end processes across domains.
• Own the Product Direction: Manage and prioritize the product backlog and roadmap, balancing business value, risks, dependencies, and operational constraints.
• Shape Solutions from Discovery to Delivery: Lead discovery workshops, analyze AS-IS processes, and define optimized TO-BE solutions.
• Bridge Business and IT: Act as the connector between stakeholders and technical teams, facilitating collaboration and clarifying requirements.
• Define API and Integration Requirements: Analyze system interactions and integration needs, document API-related requirements, and collaborate with developers.
• Translate Needs into Actionable Work: Convert requirements into structured user stories, acceptance criteria, and test scenarios.
• Enable Successful Delivery with Partners: Collaborate with internal teams and external providers, preparing detailed requirement packages.
• Validate Integrated Solutions: Support the validation of APIs and system integrations by reviewing specifications and coordinating integration testing.
• Drive Adoption and Change: Support stakeholders through UAT cycles, training, and communication.
• Ensure Continuous Improvement: Provide ongoing application support, analyze recurring issues, and transform insights into enhancements.

Qualifications

• 3+ years of experience in Business Analysis and/or Product Ownership.
• Hands-on experience working with APIs and system integrations.
• Experience translating business needs into functional and integration requirements.
• Familiarity with tools used to explore, document, or test APIs, such as Postman, Swagger, or OpenAPI.
• Demonstrated ability to understand business context and translate it into actionable outcomes.
• Strong background in evaluating solution alternatives and making informed recommendations.
• Proven ability to autonomously transform complex business and process requirements into well-structured user stories.
• Experience managing UAT cycles and driving adoption across diverse user groups.
• Strong operational mindset, including post-deployment support and continuous improvement.
• Excellent communication skills in English.
• Regular use of AI tools to improve productivity and deliver higher-quality outcomes.
• Ability to use AI tools responsibly by structuring effective prompts and critically validating outputs.

Benefits

• Enjoy our holistic benefits program covering social, physical, emotional wellbeing, and work-life fusion.
• Physical Wellbeing: Medical benefits, gym support, and personalized fitness options.
• Work-Life Fusion: Flexibility to define the work-life dynamic that works for you.
• Emotional Wellbeing: Investment in mental wellbeing alongside physical health.
• Social Wellbeing: Ensure connection through passions and interests in a hybrid environment.