[Hiring] Technical Account Manager, Product Delivery @PAR Technology

Role Description

We are looking for a Technical Account Manager, Product Delivery (aka Product Delivery Lead, PAR Retail) to join our growing PAR Retail team. In this role, you will act as the Scrum Product Owner on a team building out and maintaining a digital platform including mobile applications. You’ll be responsible for drafting requirements and managing the backlog as you represent the roadmap set forth by our clients and internal team.

• Work closely with engineering, UX/design, QA, DevOps, product managers, clients, and internal stakeholders.
• Manage the definition, design, and delivery of new product features.
• Assist in maintaining the existing production applications.
• Act as a bridge between business outcomes and technology.

Qualifications

• 4+ years of project/account management or product owner experience, especially with iOS/Android mobile apps.
• Experience managing and working with clients.
• Experience with agile (Scrum/Kanban) development methodologies.
• Excellent presentation and interpersonal communication skills.
• Strong negotiation, organizational, and facilitation skills.
• Detail-oriented self-starter who can stay on track and pursue solutions without supervision.
• Ability to work under pressure, meet deadlines, and handle multiple projects simultaneously.
• Passion for digital products and mobile technologies.

Requirements

• Work hand-in-hand with PAR clients, designers, and engineering to define product technical requirements and build delivery plans, including resourcing breakdowns, release burndowns, and more.
• Be accountable for project results, schedule, and deliverables.
• Represent the product roadmap while acting as the Scrum Product Owner in PAR’s agile design and engineering process.
• Manage product documentation and requirements using Confluence and Jira to ensure docs and tickets have clear acceptance criteria, are up to date, and aligned to the outcomes under your management.
• Be accountable for preparing your team for status presentations, review meetings, and UAT sessions.
• Prepare effective written correspondence and present information to client and internal stakeholders.
• Provide consistent and comprehensive status updates and reports on project status.

Interview Process

• Interview #1: Video Screen with Talent Acquisition Team.
• Interview #2: Video interview with the Hiring Manager (via MS Teams).
• Interview #3: Video interview assessment with the Team (via MS Teams).
• Interview #4: Video interview with Customer Success leadership (via MS Teams).

Company Description