[Hiring] Staff Product Manager @DoorDash USA

Role Description

We're hiring a Staff Product Manager to own products for the People team's human resources (HR) partner products. These products support the specialized HR and HR-adjacent teams (e.g., Employee Relations) whose expertise the broader People team relies on to support employees. You'll work closely with them to discover the pain points that keep them from their highest-value work, apply product judgment to define the problems and the solutions that augment or automate high-cost workflows, and set a clear vision for where human judgment remains essential. Success is measured in cost, quality, and time for these teams, with experience standards as the floor.

You will report into the Senior Manager, People Product on our People Product team in our Technology, Insights & Operations organization.

You're excited about this opportunity because you will…

• Collaborate closely with Employee Relations specialists and People Business Partners in your first weeks, and come back with a clear diagnosis of the problems behind their requests.
• Set the product vision and roadmap across the HR Partner team, and move People leaders at DoorDash, Deliveroo, and Wolt from one-off requests to a shared plan they help set.
• Build to learn with engineering and design: put prototypes in front of partners early, demo work in progress every two weeks, and make sure engineers hear problems from the customer first-hand.
• Own the outcome of every bet, from the baseline and target before launch to the follow-up after it, and change course or stop when the measure says so.
• Decide where AI and automation help and where a person must stay in the decision, especially on pay, discipline, leave, or employment status, working with Employment Legal, Privacy, and works councils across countries.
• Bring strong product fundamentals and help scale them beyond your own space: contribute to the product standards, quality, and measures People Product sets for PMs across the People team, and share what works with other PM teams.

Qualifications

• You have 7+ years of product management experience, including end-to-end ownership of internal tools, HR technology, case management, support, or workflow automation products.
• You understand how sensitive operational work gets done, such as employee relations, HR operations, legal or compliance work, investigations, or support casework, and not only how the systems are configured. You know where a decision about someone's job, pay, or leave has to stay with a person.
• You turn requests into clearly defined problems before anything gets built, and you have measured your products' impact in cost, quality, or time against a baseline you set before launch.
• You have set direction across senior partners outside product without formal authority, you work closely with engineering to scope down and ship in small increments, and you can explain a "not now" decision clearly.
• You're excited about what AI and other emerging technology can do. You use it every day, including building your own agents that take on repeated work and draft first passes like PRDs, with you setting the standard and checking the output, and you stay focused on the solution that solves the problem, not the hype.

Requirements

• The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
• Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
• In addition to base salary, the compensation for this role includes opportunities for equity grants.

Benefits

• Comprehensive benefits package to all regular employees, which includes:
• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked, and paid sick time accrued at 1 hour for every 30 hours worked.