[Hiring] Product Manager, Sites & Studio @Bask Health

Role Description

We're looking for a Product Manager, Sites & Studio to own and improve the tools that help merchants create, customize, and manage their telehealth websites through Bask's platform.

• Own product initiatives across Bask's Sites and Studio website-building experiences.
• Help define and execute the product roadmap for website creation, editing, customization, and publishing.
• Work directly with merchants and customer-facing teams to understand how businesses build and manage their websites.
• Improve workflows for editing website content, customizing layouts, and managing storefront appearance.
• Identify friction points that make website setup, customization, or publishing unnecessarily difficult.
• Partner with engineering and design teams to translate merchant needs into clear product requirements and technical specifications.
• Collaborate with frontend engineers to evaluate responsive design, rendering, performance, accessibility, and technical tradeoffs.
• Improve the usability and consistency of website templates, reusable components, and customization tools.
• Work with engineers to understand APIs, integrations, data flows, and technical implementation details.
• Improve website previewing, publishing reliability, and error handling.
• Coordinate with Merchant Platform & Commerce teams to ensure product catalogs, pricing, and merchant settings are accurately reflected in storefront experiences.
• Identify opportunities to simplify website setup and reduce the technical knowledge required to launch a storefront.
• Explore opportunities to improve website-building workflows through automation and AI-assisted tools.
• Define and monitor metrics such as website activation, publishing success, feature adoption, editing efficiency, and merchant satisfaction.
• Gather merchant feedback, review product analytics, and use findings to prioritize improvements.
• Lead assigned product initiatives through discovery, development, testing, launch, and iteration.
• Take ownership of product outcomes and continuously improve the website-building experience.

Qualifications

• 2+ years of professional product management experience building and shipping software products.
• At least 1 year of JavaScript/TypeScript experience.
• At least 1 year of professional experience in an engineering role.
• Ability to read and write code, understand technical implementation details, and communicate effectively with engineers.
• Experience working on SaaS products, website-building tools, content management platforms, or complex web-based applications.
• Strong understanding of modern web technologies, APIs, integrations, and frontend development.
• Experience translating user needs and business requirements into clear, actionable product specifications.
• Strong product discovery, prioritization, and execution skills.
• Experience working directly with engineers, designers, and cross-functional stakeholders.
• Ability to use customer feedback, usability insights, and product analytics to make informed decisions.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities, work independently, and deliver high-quality products in a fast-moving environment.

Requirements

• Experience with website builders, content management systems, or visual editing platforms.
• Familiarity with Shopify, Webflow, Framer, WordPress, or similar website-building tools.
• Experience with drag-and-drop editors, reusable components, templates, or design systems.
• Familiarity with React, Next.js, or modern frontend frameworks.
• Understanding of responsive design, website performance, accessibility, and publishing workflows.
• Experience building configurable SaaS products that support multiple merchants or storefronts.
• Experience with AI-assisted website creation, content generation, or design automation.
• Experience with e-commerce, direct-to-consumer businesses, or merchant-facing software.
• Experience with telehealth, digital health, or healthcare technology platforms.