[Hiring] Staff Product Manager @Built Technologies

Role Description

Built is hiring a Staff Product Manager for our Platform team. The workflows that govern the movement of capital across lenders, developers, contractors, and subcontractors share a common structure - and the Platform team owns the foundations that make all of them work. That means shared components like Approvals and Custom Workflows; core technical services like authentication and authorization, files, comments, and notifications; and the external and internal API ecosystem that connects it all. The Platform team is also responsible for service reliability, scalability, and developer productivity.

As the Staff Product Manager for the Platform team, you'll own clear OKRs around service adoption, MAU for common components, and service reliability. You'll work backwards from those outcomes to roadmap to execution, partnering with a world-class Platform engineering team. You'll collaborate deeply with application teams, pattern-match their needs into platform investments, and work with GTM to ensure what you build gets adopted and loved - by internal teams and external customers alike.

The Staff PM is a senior IC and player-coach within the product organization. You own critical or complex product areas, drive zero-to-one efforts, and contribute meaningfully to how the PM team operates. You bring substantial experience, strong technical acumen, and the ability to influence peers and leadership through clarity, rigor, and results.

Qualifications

• 6–10 years of experience in product management at growth-stage or scaling technology companies.
• 4+ years managing platform teams and technical products as a Product Manager.
• Strong technical aptitude - comfortable engaging with engineers on architectural trade-offs, understanding technical designs, and contributing meaningfully to feasibility discussions.
• Proven expertise in zero-to-one product building, from initial customer discovery through design and delivery - with a track record of shipped products that created measurable value.
• Experienced in running strong PDLC practices across complex, multi-team environments.
• A strong cross-functional partner who influences through candor and builds trust through diligence.
• Excellent written and verbal communicator with experience presenting to senior leadership and, where relevant, enterprise customers.
• Deep experience in B2B SaaS product development and enterprise sales cycles; construction finance or fintech domain experience is a meaningful differentiator.

Requirements

• Own definition, execution, and delivery for your product area - writing high-quality PRDs, grooming backlogs, and planning sprints with rigor and clarity.
• Collaborate deeply with application teams to understand their needs, and exhibit strong pattern-matching to translate those into a prioritized platform roadmap.
• Partner with the Engineering Director for Platform to understand requirements around scale, reliability, and developer productivity.
• Work tirelessly to understand customers deeply - lenders, portfolio managers, owners, developers, and contractors.
• Define success metrics and OKRs for the Platform team; prioritize the roadmap ruthlessly based on your success definition.
• Drive zero-to-one product efforts from initial customer discovery through design, delivery, and iteration.
• Present roadmaps, delivery plans, and product demos in internal and customer-facing forums.
• Partner with GTM teams on go-to-market strategy and ensure strong adoption of launched capabilities.
• Provide feedback on engineering designs and champion customer needs while driving hard implementation-level trade-offs.
• Bring best practices that enhance collaboration between Platform and Application teams.

Benefits

• Competitive benefits including: uncapped vacation [US ONLY], medical, dental & vision insurance.
• Robust compensation package, including equity in the form of stock options.
• Learning Grant program to support ongoing professional development.
• 401k with match and expedited vesting [US ONLY].

Company Description

Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges. Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion.