[Hiring] Senior Product Owner @Tria Federal

Role Description

Tria is seeking a Senior Product Owner to support the Centers for Medicare & Medicaid Services (CMS) Quality Payment Program (QPP) contract, with responsibility for the Self-Nomination, Targeted Review, and Electronic Prescribing for Controlled Substances (EPCS) teams. This role connects CMS policy and business priorities with the day-to-day delivery of reliable, usable digital services for clinicians, third-party intermediaries, prescribers, and CMS staff.

• Own and prioritize team backlogs.
• Translate complex requirements into actionable work.
• Coordinate delivery across teams and contractors.
• Balance annual program deadlines, user needs, operational issues, and long-term product improvements.

Qualifications

• Bachelor’s degree and 8+ years of experience delivering software through Agile teams, including substantial experience as a product owner, product manager, business analyst, or product analyst.
• Demonstrated experience owning product backlogs, setting priorities with stakeholders, and developing user stories and acceptance criteria using tools such as Jira and Confluence.
• 3+ years of experience with healthcare IT programs, including healthcare data, business processes, and policy-driven requirements.

Requirements

• Ability to successfully obtain a U.S. Federal Position of Trust (Public Trust) designation.
• Must reside in and be able to perform work in the United States.
• Must have lived in the United States for 3 of the last 5 years.

Additional Qualifications

• Experience supporting CMS or other federal healthcare IT programs; familiarity with QPP and the Merit-based Incentive Payment System (MIPS) is preferred.
• Familiarity with Qualified Clinical Data Registry (QCDR) and Qualified Registry self-nomination, MIPS targeted review, or CMS EPCS compliance and waiver processes is preferred.
• Ability to interpret policy and program guidance, identify system impacts, and resolve requirements questions with policy and business subject matter experts.
• Experience coordinating multiple teams and contractors, managing dependencies, and explaining priorities and tradeoffs to technical and nontechnical stakeholders.
• Strong written and verbal communication skills, sound judgment, and the ability to facilitate decisions when requirements are incomplete or competing priorities arise.
• Experience with human-centered design, business process modeling, and using research, support trends, and product data to guide improvements.
• Working knowledge of APIs, data flows, system integrations, Section 508 accessibility, and security and privacy considerations in federal digital services.
• Experience with the Scaled Agile Framework (SAFe); Certified Scrum Product Owner, SAFe Product Owner/Product Manager, or comparable certification is a plus.

Responsibilities

• Own and prioritize backlogs for the Self-Nomination, Targeted Review, and EPCS teams in alignment with CMS priorities, QPP product direction, user needs, and delivery capacity.
• Partner with CMS business owners and QPP product leadership to define product goals, maintain roadmaps, and balance policy commitments, operational support, technical debt, and enhancements.
• Support Self-Nomination capabilities for QCDRs and Qualified Registries, including application submission, CMS review workflows, and related QCDR measure submissions.
• Support Targeted Review capabilities that allow QPP participants to request CMS review of participation status, MIPS final scores, and related payment adjustments, including request intake and review workflows.
• Support CMS EPCS capabilities for prescribers to view compliance information and submit waiver applications, along with the workflows CMS staff use to review and manage those applications.
• Translate CMS policy, annual program changes, and stakeholder needs into features, user stories, business rules, and testable acceptance criteria. Confirm policy interpretations with CMS and appropriate subject matter experts.
• Lead backlog refinement and support sprint planning, demonstrations, and Program Increment planning. Clarify requirements throughout development and evaluate completed work against acceptance criteria.
• Coordinate dependencies with identity and access, eligibility, scoring, data, and other shared services as applicable. Assess downstream impacts and align work across teams and contractors.
• Work with human-centered design, engineering, and quality assurance teams to improve end-to-end workflows, including form usability, accessibility, validation, status visibility, and error handling.
• Partner with quality assurance and business stakeholders on acceptance testing and release readiness, including program-year transitions and time-sensitive application and review periods.
• Investigate production issues and support trends with engineering, operations, and the service desk. Prioritize fixes based on user impact, program deadlines, and risk.
• Coordinate with policy, communications, training, and support partners so guidance and operational procedures reflect released functionality and program requirements.
• Define and monitor product outcomes, such as application completion, processing time, error rates, and support volume. Use findings to prioritize improvements and report progress, risks, and decisions.

Benefits

• Top-tier benefits package to invest in your physical, mental, and financial health and wellness.
• Opportunities to learn new skills, seize new challenges, and advance your career.