[Hiring] Senior Product Manager, Messaging Experience @Ada
Mar 18, 2025 - Ada is hiring a remote Senior Product Manager, Messaging Experience. 💸 Salary: $121,000 to $180,000. 📍Location: Canada.
Role Description
At Ada, Product Managers own their work end-to-end, shaping every stage—from ideation to market launch. This is a highly visible, high-impact role, where you’ll play a key part in defining and delivering innovative AI-driven experiences.
We’re looking for a driven Senior Product Manager who thrives in complex, fast-moving environments. You embrace challenges, act decisively, and relentlessly pursue results. You are curious by default, asking ‘why’ until you get to the root of a problem. Your decisions blend data, intuition, and customer insight, ensuring everything you build is intentional, high-quality, and deeply integrated into the broader product.
You will be joining the Messaging Experience Team.
- Redefine AI-driven messaging for customer support – Invent breakthrough ways for Ada’s AI Agent to engage with users across chat, mobile, and social messaging.
- Create new UI experiences for AI-powered messaging – Design a new set of messaging components and UI patterns that enable Ada’s AI Agent to deliver services in new contexts and user experiences.
- Revamp Ada’s messaging SDKs for scale and performance – Oversee the renewal of Ada’s web and mobile SDKs, ensuring they are high-performing, easy to integrate, and optimized for generative AI interactions.
- Ensure messaging is scalable, secure, and enterprise-ready – Define and prioritize investments in messaging infrastructure.
- Collaborate directly with customers and internal teams – Run discovery with developers, CX leaders, and end users, gathering insights, testing new messaging patterns, and iterating quickly.
Qualifications
- At least 5 years of experience in product development (engineering, design, or product management), including 2+ years in a product management role.
- A builder’s mindset in a greenfield space – Thrive in ambiguity, using creativity, experimentation, and rapid iteration.
- A strategic and execution-focused approach – Define and execute on a long-term strategy.
- Technical fluency – Deep understanding of API design and SDK development.
- A strong customer focus – Relentless in understanding real-world customer problems.
- An ability to lead with influence – Inspire, align, and advocate across teams.
- Bias for action and problem-solving – Self-motivated, proactive, and creative.
Requirements
The expected salary range for this position is $121,000 to $180,000. Actual pay will be determined based on several factors such as past experience and qualifications, geographic location, and other job-related factors permitted by law.
Benefits
- Unlimited Vacation: Recharge when you need to.
- Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.
- Wellness Account: Empowering you to invest in your overall well-being and lifestyle.
- Employee & Family Assistance Plan: Resources to support you and your loved ones.
- Flexible Work Schedule: Balance your work and personal life.
- Remote-First, In-Person Friendly: Options to work from home or at our local hub.
- Learning & Development Budget: Invest in your long-term growth goals and skills.
- Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience.
- Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry.
- Hands-On with LLMs: Enhance your expertise in leveraging large language models.
- A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology.
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| 📍 | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$121,000 to $180,000
|
Remote
Location
Canada
|
|
Job Type
full-time
|
Posted
Mar 18, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
