[Hiring] Senior Product Manager @Openprovider

Role Description

In this role, you’ll build a profitable and sustainable products business alongside our domains portfolio. Your scope will include SSL certificates, Email and Plesk as commercial product lines, as well as the RCP (reseller control panel) journeys that enable our resellers to purchase, provision, manage and renew these products.

You’ll be accountable for their financial performance and quality, while managing supplier partnerships to keep our offering competitive and future-proof. The role reports to the Director of Product.

Key Responsibilities

• Own the SSL, Email and Plesk portfolio and P&L: positioning, assortment, pricing proposals (with Pricing and Finance), margin and lifecycle decisions from launch to sunset.
• Own supplier partnerships with Certificate Authorities, our email platform provider and Plesk/WebPros: contracts, volume tiers, rebates, SLAs, roadmap alignment and escalations.
• Grow adoption across our reseller base through cross-sell with domains and hosting, bundles, purchase journey placement and launches with Sales and Marketing.
• Run product initiatives as structured projects, including supplier integrations, API changes and compliance changes such as CA/B Forum rules.
• Shape the product roadmap with a commercial lens and partner with Engineering on delivery.
• Track results against clear targets: margin and revenue per product line, attach and renewal rates, and on-time delivery of milestones and roadmap items.

Qualifications

• Solid understanding of SSL/TLS certificates (DV/OV/EV, validation, CA/B Forum requirements and lifecycle changes), email hosting and anti-spam, and Plesk licensing and hosting control panels.
• Negotiates commercial terms, volume tiers, rebates and SLAs; runs business reviews; manages supplier performance, dependency and contract risk.
• Builds business cases; understands pricing, margin, unit economics, cannibalisation and reseller incentive models.
• Translates strategy into operational roadmaps for the RCP and the SSL, email and Plesk product lines.
• Plans and delivers multi-party projects with Engineering and suppliers: scope, milestones, dependencies, risk logs and stakeholder updates, within a strong Agile/EOS rhythm.
• Instruments and analyses order, provisioning and renewal journeys; separates price effects from product effects.
• Embeds AI tools across daily work - discovery, documentation, analysis, supplier communication and GTM.

Requirements

• Self-management: you own your time, priorities and results, and raise issues early.
• Learning Agility and AI Literacy: you learn fast and use AI with confidence and good judgement.
• Adaptive Innovation Mindset: you see change as a chance to improve and help others move forward positively.
• Quality Orientation: you take pride in your work, test assumptions with facts and deliver results others can rely on.
• Customer Focus: you understand who your work serves, including our resellers, and make decisions that create real value for them.

Benefits

• 100% remote work (you can work from any location, no need to go to the office);
• Paid time off and sick leave;
• International team and regular online and offline events to stay connected;
• Internal workshops, and knowledge-sharing sessions;
• Quarterly review and annual salary review;
• Flexible working hours;
• We are an ISO 27001-certified remote workplace;
• Meaningful work with real ownership and room to stretch beyond your comfort zone;
• Courses in the Openprovider Academy, a structured onboarding path and a clear Career Framework to manage your own growth;
• A Virtual Office that makes it easy to connect with colleagues, wherever you are.