[Hiring] Senior Product Manager @8am

Role Description

We're looking for a Senior Product Manager to own mobile at 8am. The solo and small firms we serve increasingly run their practices from their phones, and our mobile apps need a dedicated owner. You'll start close to zero: decide what our existing apps should become, find out what professionals truly need on the go, and build a small, AI-native team that ships fast.

Mobile is a core surface for 8am IQ, our AI platform. You'll bring 8am IQ to the phone so a professional can get work done across MyCase, CasePeer, LawPay, and the rest of 8am's products from wherever they are. You'll also make getting paid as simple as a tap, no matter which 8am product a customer uses.

This is a hands-on role. You'll lead a deliberately small team of two engineers. You'll be expected to prototype with AI tools, put those prototypes in front of customers, and come back with evidence, not just documents. You'll join the AI Platforms team, reporting to the VP, Product, AI Platforms.

In your first 30 days, you'll have talked with dozens of customers and audited our current apps. By 90 days, you'll have a mobile strategy and customer-tested prototypes ready for engineering. Within 6 months, you'll have shipped meaningful improvements and set a clear path for what mobile becomes at 8am.

Qualifications

• 6+ years of product management experience in B2B SaaS, including at least 3 years owning a native iOS/Android or cross-platform mobile app in market.
• A track record of taking a product from 0 to 1, or turning around an underinvested one, with measurable results.
• Hands-on prototyping. You build working prototypes yourself with AI coding tools, design tools, or code, rather than waiting on a designer or engineer to show customers an idea.
• Strong product design sense. You're comfortable doing much of your own UX work, with support from a shared design team.
• Deep customer discovery skills. You talk to customers every week and turn qualitative and quantitative signal into clear decisions.
• Experience shipping AI-powered features, with a practical grasp of LLMs, agents, and evals, including when AI adds value and when it adds complexity.
• Fluency with mobile metrics and tooling: product analytics, crash reporting, App Store and Google Play release management, and experimentation.
• Comfort owning scope end to end on a very small team, with a bias for shipping.
• Based in the U.S. and able to work with customers during U.S. business hours.
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Requirements

• Mobile strategy and discovery
• Own the mobile product strategy across 8am's brands.
• Spend at least four hours a week with customers: interviews, on-site visits, call reviews, and NPS and support data.
• Define the jobs mobile must do well for solo and small firms.
• Build the business case and success metrics for mobile.

• AI-native building and delivery
• Prototype ideas yourself with AI tools such as Claude.
• Lead a two-engineer squad that works in small scopes, fast cycles, and frequent releases.
• Partner with the AI Platform team to bring 8am IQ to mobile.
• Own app quality and release health.

• Cross-functional leadership and influence
• Work with Product Marketing, Sales, and Customer Success to launch, message, and drive adoption.
• Align with the MyCase, CasePeer, LawPay, and Docketwise product teams.
• Share strategy and progress with leadership and the wider company.

Benefits

• Health Insurance Coverage: A variety of medical, dental, and vision plans, including a 100% company-paid HDHP plan for employees.
• Financial perks: Competitive compensation and benefits package including annual bonuses, equity options, and 401(k) or RRSP with a company match.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu, leadership programs, and professional development funds.
• Giving back: Charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events.
• Engagement: Virtual and in-person team-building events, quarterly award recognition, and a peer-to-peer appreciation platform.