[Hiring] Senior Product Manager @Nordhealth

Role Description

Nordhealth is building the future of veterinary practice management software. Provet is used by thousands of clinics across Europe and beyond, including some of the largest veterinary groups in the world - and we're just getting started.

When a clinic decides to move to Provet, it can take months before they are properly up and running. Twenty years of clinical and financial history has to come across from their old system. The practice has to be configured to match how they actually work. And their team has to be confident enough to open on Monday morning and treat animals without thinking about the software. Today, most of that depends on expert hands.

That is the problem you will own: getting clinics up and running faster. Part of what makes it hard is that our largest groups can't yet run Provet centrally, so too much gets configured site by site. That's why this role covers enterprise admin too.

We think the answer is mostly product:

• Sensible defaults, so that most clinics work well from the moment they open the box.
• Simpler configuration, so that setting up a practice does not require someone who has done it fifty times before.
• None of it at the cost of depth - Provet is a powerful system used all day by people who know it inside out, and that is exactly why they choose us.
• Less complexity, same capability.

This is a high-visibility role with a clear goal and a hard problem behind it. Every week of setup is a week a practice spends straddling two systems, and a week before they get any of the value they signed up for!

What You'll Own

• Own the problem space for how clinics get set up, and the two numbers that go with it: how long it takes, and how well it goes.
• Own your roadmap. You decide what your team works on, based on what you learn from customers, from the people who do this work today, and from the data.
• Lead a cross-functional squad. You'll work day to day with engineers and designers, bringing them into the problem rather than handing over specs.
• Work the way good product teams work. Test a hypothesis, ship something small, learn from it, go again.
• Treat internal teams currently managing onboarding as your first customer.
• Make it work for a single clinic and a group with hundreds of sites.
• Keep everyone honest - your team, your stakeholders and leadership - with a clear read on progress, risk and what you have chosen not to do.

Qualifications

• 3+ years in product management, including time in B2B software.
• You have owned a complex, cross-cutting domain - and turned a manual, expert-dependent process into a product.
• You have owned admin, hierarchy or multi-site configuration for B2B customers with complex organizational structures.
• You have delivered initiatives that depended on other teams, with real deadlines and visible stakes.
• You have built strategy in ambiguous situations rather than executing someone else's plan.

Requirements

• An instinct for ruthless simplification.
• The background and judgment to lead a team through hard technical problems.
• An operator's instinct for efficiency.
• You lead through influence and clarity rather than process, across the organization and within your own squad.
• Comfortable making good calls where there is no right answer and the data only gets you halfway.
• AI-native in how you work.
• Direct, low-ego and pragmatic.

Nice to Have

• Veterinary, healthcare or medtech software experience.
• Experience with large rollouts or multi-site customer implementations.
• Experience replacing legacy systems for customers with complex data.

Benefits

• The chance to work in a meaningful industry and in a fast-growing, global company on a path to changing digital healthcare.
• Competitive compensation and benefits.
• Learning and professional growth opportunities.
• The tools you need, and enjoy using.
• Frequent company events and talented colleagues from around the world.