[Hiring] Principal Product Manager @Nordhealth

Role Description

Nordhealth is building the future of veterinary practice management software. Provet is used by thousands of clinics across Europe and beyond, including some of the largest veterinary groups in the world - and we're just getting started.

A vet's day is a run of consultations, back to back. In each one they examine the patient, talk a worried owner through what's happening, decide on treatment, prescribe, record it all and hand over to the front desk. Vet techs and vet nurses are doing the same dance alongside them. Every extra click, every screen that asks for the same thing twice, every set of notes finished after the last appointment, is time taken away from the animal in front of them.

That is the problem you will own: making patient care in Provet feel effortless. You'll lead Vet Treat, the team that owns the core patient care workflows that vets, techs and nurses use all day. That covers everything from the patient arriving in the room, through clinical notes, treatments and prescriptions, to managing treatment plans for hospitalized patients and handing over between shifts.

We think the answer is mostly great UX. Workflows shaped around how clinical teams actually work. Fewer steps, sensible defaults, and the right information at the right moment. And none of it at the cost of depth - less effort, same clinical power.

This is a high-visibility role with a clear goal and a hard problem behind it. Patient care is the heart of the clinical day, and it's where clinicians decide whether they love Provet or just put up with it. Every minute you give back is a minute spent caring for a pet!

What You'll Own

• Own the core patient care workflows including the consultation and inpatient treatment management, and the outcome that goes with it: less time on the software, more time with the patient.
• Own your roadmap. You decide what your team works on, based on what you learn from customers, from the people who do this work today, and from the data.
• Lead a cross-functional squad. You'll work day to day with engineers and designers, bringing them into the problem rather than handing over specs.
• Treat clinical teams as your partners. Shadow consultations and ward rounds, run discovery with vets, techs and nurses, and put prototypes in front of them early and often.
• Work the way good product teams work. Test a hypothesis, ship something small, learn from it, go again.
• Set the bar for UX quality. Partner closely with design on research, interaction quality and consistency.
• Keep everyone honest - your team, your stakeholders and leadership - with a clear read on progress, risk and what you have chosen not to do.

Qualifications

• 5+ years in product management, including time at a senior level in B2B software.
• You have owned a core, high-frequency workflow used all day by professionals under time pressure, and made it measurably faster and simpler.
• You have used AI to synthesize the mountains of feedback, NPS comments and support tickets a product already has.
• You have built strategy in ambiguous situations rather than executing someone else's plan.

Requirements

• High empathy for vets, vet techs and vet nurses.
• An instinct for ruthless simplification.
• You read workarounds as evidence.
• A high bar for craft.
• The background and judgment to lead a team through hard technical problems.
• You lead through influence and clarity rather than process.
• Direct, low-ego and pragmatic.

Nice to Have

• Veterinary, healthcare or medtech software experience.
• A clinical background - vet, vet tech, vet nurse or practice manager before product.
• Experience shipping AI-assisted features.

Benefits

• The chance to work in a meaningful industry and in a fast-growing, global company on a path to changing digital healthcare.
• Competitive compensation and benefits.
• Learning and professional growth opportunities.
• The tools you need, and enjoy using.
• Frequent company events and talented colleagues from around the world.