[Hiring] Senior Product Manager @Oscar Health

Role Description

As a Senior Product Manager, you’ll lead product development for Oscar Virtual Care (OVC), improving how members access care and how clinicians deliver it. Your work will span the experience before, during, and after a visit, from intake and scheduling to clinical documentation, treatment, and follow-up.

Oscar brings together a health plan and its own care delivery organization, creating an opportunity to connect product decisions directly to the cost and quality of care. You’ll work with clinical and business partners to identify where technology can help members get the care they need. This includes:

• Improving access to virtual care and health assessments
• Supporting effective clinical workflows
• Reducing administrative work for care teams

You’ll turn ambiguous problems into a clear product direction, align partners around priorities, and work with engineering, design, and data science to deliver and measure results.

You will report into a Director, Product Management.

Responsibilities

• Define and execute the product strategy and roadmap for Virtual Care.
• Prioritize investments based on their expected impact on affordability, clinical outcomes, member experience, and operating efficiency.
• Lead discovery with members, clinicians, and operations teams.
• Combine user research with data analysis to identify problems, challenge assumptions, and build a business case for product investments.
• Improve the member journey from finding and accessing care through the visit and follow-up.
• Reduce friction in intake and scheduling, improve visit completion, and help care teams share context and coordinate next steps.
• Build tools that help clinicians deliver high-quality care efficiently.
• Evaluate opportunities for AI and automation to reduce administrative work while maintaining clinical quality.
• Define success metrics and measure the clinical, financial, and operational impact of product changes.
• Lead alignment across clinical, operations, engineering, design, and data science partners.
• Own complex initiatives from problem definition through delivery.
• Invest in strengthening the talent on Oscar's product team, by developing more junior team members through mentorship.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Qualifications

• 6+ years of experience collaborating cross-functionally among engineers, designers, operations experts, and others in a Product Management or Product Management-adjacent role.
• 4+ years of experience in driving rigorous prioritization processes.
• 4+ years of experience with tech systems and understanding basic technology infrastructure such as backend services, database relationships, and leveraging database tools such as SQL.
• 2+ years of experience leading complex, cross-domain initiatives.
• 2+ years of experience root-causing ambiguous problems, building roadmaps towards a solution, and successfully executing against that roadmap.

Bonus Points

• 1+ years of experience building clinician-facing experiences.

Benefits

• Employee benefits including medical, dental, and vision benefits.
• 11 paid holidays.
• Paid sick time.
• Paid parental leave.
• 401(k) plan participation.
• Life and disability insurance.
• Paid wellness time and reimbursements.