[Hiring] Senior Product Manager @Faith Technologies

Role Description

The Senior Product Manager- Switchboards is a highly visible and critical role that is responsible for leading and collaborating across teams and leadership to drive growth and profitability by gathering and analyzing voice-of-the-customer (VOC), developing a compelling product roadmap, and launching new offerings into the market by driving the Product Development Process (PDP). This role requires strong collaboration with Product Marketing, Sales, Engineering, Manufacturing and Service to execute the set product strategy and roadmaps.

The Senior Product Manager - Switchboards is responsible for leading a cross-functional team to drive the growth and profitability of FTI’s product portfolio. This individual plans, develops, and manages a product category or portfolio of products throughout the product lifecycle. The Senior Product Manager will support revenue growth, product innovation, and optimize the product category or portfolio through direct, hands-on ownership of a product category or product line.

Qualifications

• Bachelor of Science in Engineering, Technology, Business, or Marketing.
• MBA highly preferred but not required.

Requirements

• 10+ years of experience in product engineering, electrical/mechanical engineering, or product management of a manufactured, physical technical product.
• Technical understanding of the electrical distribution, switchboards, and/or data center market.
• Technical experience with UL 891 Low Voltage Switchboards is required.
• Proficient in leading cross-functional teams.
• Travel: Up to 20%.
• This is a remote position.
• Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.

Key Responsibilities

• Lead the Product Development Process (PDP) from concept through launch, ensuring well-defined product requirements, cross-functional alignment, and on-time delivery.
• Oversee creation and management of Product Requirements Documents (PRDs) to communicate features, requirements, and use cases to engineering and other stakeholders.
• Own and execute the product category strategy and roadmap within FTI’s strategic framework.
• Conduct VOC, market research, and competitive analysis to identify market needs, emerging trends, and opportunities for product innovation.
• Define product goals, business cases, and portfolio priorities for assigned product lines.
• Manage the full lifecycle of assigned products, including ideation, launch, cost optimization, and end-of-life planning.
• Partner with Product Marketing to define positioning, messaging, and launch plans for new offerings.
• Support the Sales organization with training, value proposition development, demos, and customer engagements.
• Analyze product performance, margins, VOC, and sales data to adjust roadmap priorities and go-to-market strategies.
• Monitor product line profitability and cost structure; collaborate with engineering, operations, and supply chain to drive margin improvement.
• Support pricing strategy and identify opportunities for revenue and market share growth.
• Track and report KPIs for the product category, ensuring transparency and alignment across the business.
• Serve as the category expert and internal advocate, ensuring decisions are grounded in data and customer insight.
• Represent the product category in internal reviews, project governance meetings, and customer interactions.
• Performs other related duties as required and assigned.

Benefits

• Industry-leading benefits as an investment in the lives of team members and their families.
• Competitive, merit-based compensation.
• Career path development and flexible benefits package.

Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled. Employment is contingent upon successfully passing a background and drug test.